Zero is a home electrification marketplace that provides a convenient platform for homeowners to plan, purchase, and schedule home electrification projects. Zero provides homeowner-friendly electrification guidance & assistance through a virtual home assessment, a custom-tailored roadmap, and scoped & priced electrification projects without a single home visit.
Manager, Business Operations
About Zero Homes
Zero Homes is building the industry's most advanced digital-first home upgrade platform, enabling high-fidelity heat pump and electrification design, entirely remotely. With residential buildings responsible for 20% of climate emissions in the US, there is an extraordinary opportunity to get homes off fossil fuels, help homeowners save money, and impact decarbonization at scale. Zero Homes is pioneering a frictionless, digital sales and install experience to accelerate the transition to an all-electric future with a category defining software product. We enable homeowners everywhere, with a commodity smartphone, to get high quality advice, actionable quotes, and affordable installations without a single home visit.
We build technology to make electrifying homes accessible, affordable, and delightful. Join our team to help lead the charge and accelerate the energy transition.
About the Role & Your Impact
Zero Homes is hiring a Manager of Business Operations to join our HQ team in Denver. This is a foundational role that will help build the operational backbone of a fast-growing climate tech company. Reporting directly to the Head of Operations — and working closely with leadership across the company — you will own and improve key processes that drive how we deliver home electrification projects with speed, quality, and accuracy.
You will take charge of critical workflows across sales fulfillment, rebate management, job costing, quoting, and internal reporting. You’ll be responsible for ensuring the systems and data we rely on reflect what’s happening on the ground — and that our processes scale as the business grows. From managing special projects to filing rebates to reconciling financials, you’ll be the connective tissue between project delivery and business performance.
You’re someone who thrives in the details, enjoys building structure in messy environments, and brings an ownership mindset to everything you do. You’ve worked in a high-velocity operational setting before and are excited to join a mission-driven team that’s working hard to decarbonize homes across the country.
In this role you’ll work closely with our experienced leadership team as well as our CEO, with an expectation that you will grow into a more senior leadership role over time. You will primarily be required to work onsite, with some flexibility, and you will be working on several high-value, fast paced strategic projects alongside the leadership team.
Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!
Responsibilities
Own and optimize business process tools (e.g., CRMs, spreadsheets, internal trackers) to support sales and fulfillment workflowsReview customer projects, job scopes, and change orders to ensure accuracy and margin integrityTrack job costing, monitor financial performance, and reconcile project data with actualsGenerate and maintain operational reports on project timelines, fulfillment status, and pipeline healthManage rebate submissions and compliance documentation across programs and jurisdictionsCollaborate cross-functionally to resolve operational issues and improve process quality across teamsWhat You Bring
5-7+ years of experience in business operations, consulting, finance, supply chain, or other critical operational experience in a fast-paced environmentExtreme attention to detail and organizational skillsExperience managing CRMs (e.g., HubSpot), spreadsheets, and business process toolsAbility to reconcile operational data with financial outcomes, including job costing, change orders, and rebatesClear communicator who works well across teams and thrives in ambiguous or evolving environmentsYou live within 50 miles of Denver, CO (or are willing to relocate with assistance, since this is primarily an in-office role).