Working Student Technical Writing & Customer Documentation (all genders)

Number of employees

160

Cologne / Remote from Germany, Germany

Posted on: 2026-04-01

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

⚡ envelio - Supporting the smarter, faster evolution of your power grid. 

We provide distribution grid operators with the Intelligent Grid Platform (IGP) – a software suite that brings all your grid data together to enable real-time decisions, long-term planning, and much, much more. 

With real-time digital twins, automated grid assessments, and live monitoring, IGP empowers DSOs to manage increasing infrastructure complexity, renewable integration, and growing power demand.

Our applications cover the full spectrum of operations and planning:
🔹 Process thousands of connection requests in minutes, not days
🔹 Detect grid congestion risks before they cause trouble
🔹 Simulate and plan new grid areas with confidence
🔹 Evaluate the grid impact of EVs, PVs, and heat pumps before they’re built

IGP integrates seamlessly with existing systems like GIS, NIS, SCADA, MDM, EDM and others – enhancing visibility without overhauling existing workflows. And because it’s modular, grid operators can start where they need impact the most.

Trusted by grid operators across Europe and beyond – from Westnetz to Helen Electricity Network and Eversource – envelio's IGP is setting new standards in grid management and planning, facilitating a smoother transition to renewable energies.

💡 Not sure which part of IGP fits your needs? We’ll help you find it. 
👉 Visit our product pages or message us directly.

🚀 Want to work with us? We're hiring – and with a 95% recommendation rate on Kununu, we're proud of the culture we've built. ⭐ Check our open positions on Kununu: https://www.kununu.com/de/envelio

About Working at envelio

Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving.
In short: own it, love it, grow with it.

We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 150 envelians are already on board. Dive in and thrive!

Your Role

As a Working Student in Technical Writing & Customer Documentation, you will support our Customer Engagement Team in further developing our customer documentation and presenting complex software in an easy-to-understand way. You will maintain and structure content in accordance with our style guide and work closely with the Language Department to ensure consistent, multilingual delivery (3+ languages). You will also participate in customer surveys to ensure that feedback is effectively incorporated into the optimization of the documentation.

How You Make an Impact

  • You develop and improve customer documentation and explain how our complex software works
  • You add content to our customer documentation in accordance with our style guide
  • You work closely with our language department to ensure linguistic consistency and make the customer documentation available in 3+ languages
  • To improve customer satisfaction, you will assist in creating and conducting customer surveys

Your Profile

  • You are currently enrolled in a bachelor’s or master’s degree program in communication, communication design, technical writing, or a related field
  • Communicating in both German and English is no problem for you, as you are fluent in both languages (C1 level)
  • Projects are in good hands with you and are implemented in a structured manner
  • You are familiar with version control tools such as GitLab
  • You are proficient in using MS Office programs
  • You are passionate about the energy industry and interested in developing your skills as part of an open-minded team

Your Benefits

  • Join us fully remote or at our lovely office in Cologne in a hybrid working mode
  • 20 holidays + 3 corporate holidays 
  • Support for your health through sports membership cooperations 
  • Flexible use of a monthly mobility budget (e.g. ÖPNV)
  • Time and resources for individual growth 
  • Large network of working students
  • Regular company and team events

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