Technical Support Lead | Charge

BETA Technologies is creating an electric transportation ecosystem that’s safe, reliable and sustainable. A relentlessly focused team is building an extensive charging infrastructure and ALIA, the world’s most technologically advanced electric vertical aircraft (EVA).

BETA’s platform and products are strikingly simple. Prioritization of safety and a pragmatic approach to certification drive elegant redundancy, appropriate diversity of implementation and simplicity of control. ALIA’s fixed-pitch propellers and centrally located batteries make it an inherently stable aircraft that is safe to fly and easy to maneuver.

At Beta Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. 

We are seeking a highly skilled and motivated Technical Support Lead to join our team focusing on electric aircraft charging infrastructure. As the Technical Support Lead you will play a pivotal role in ensuring the highest availability and reliability of our charging infrastructure by ensuring our customers receive fast and efficient service to resolve any issues they encounter. Your expertise and leadership will be crucial in delivering exceptional technical support and maintaining customer satisfaction. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, airborne particles, toxic, or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate, however, in some instances, this job may require work in areas where ear protection is necessary.

Please be aware that you may be invited to complete a Video Screening interview. This invite will be sent by email ([email protected]). We highly recommend completing this step of the application process within the following 48 hours should you be invited.