Site Reliability Engineer

More about the team you will be joining as a Site Reliability Engineer

We are building a team where individuals are expected to deliver performance, ideas and concepts which make a difference. We will expect you to think creatively and push the boundaries of what is considered normal. We are cloud-first and invest in staff who want to keep at the bleeding edge. 

 My Impact as a Site Reliability Engineer

We're looking for a well-rounded Site Reliability Engineer who can take a holistic view of existing infrastructure and services, interface with stakeholders to gain an understanding of what the business needs and collaborate to design, deploy, and iterate on technical solutions and services. You will need to have demonstrable cloud and on-premises infrastructure experience, with a desire to automate everything and save time in the future, whilst ensuring adequate testing to mitigate the risk of human error to confidentiality, integrity, and availability. Not only will you help us connect the dots and evolve our technical capabilities over time, but you’ll also grow your own knowledge and expertise, keeping your finger on the pulse, identifying opportunities for improvement, and helping to upskill other members of the team.  The role sits within the Technical Delivery team and is full-time. It will require the successful candidate to be a self-starter and motivated to help us deliver something special, disruptive, and exciting. 

What success will look like for the Site Reliability Engineer

• Collaborating with Engineering and the wider IT department to design and implement technical solutions and services that meet the agreed requirements, iterating as necessary and liaising with the Service Delivery team to ensure a smooth transition into operations.  
• Driving the continuous improvement of reliability, security, monitoring, and alerting for our mission-critical services. 
• Automating common processes to improve turnaround time and reduce the risk of human error. 
• Responding to incidents escalated by the Service Delivery team in line with agreed SLAs and conducting blameless post-mortems to ensure their permanent closure.
• Staying current with industry trends, and making recommendations as needed to help the organization innovate and excel.
• Coaching and providing feedback to other members of the team.  

Everything sounds very interesting but how do I know this is the role for me? 

We are looking for people that will have the following qualifications and experiences: 

• Experience utilising the below resources to build and maintain production services within Azure: 
• Compute – Virtual Machine, Container Apps, Container Apps, App Service, Azure Kubernetes service. 
• Databases – SQL Database. 
• Identity & Security – Azure Active Directory, Defender for Cloud, Azure Key Vault. 
• Integration – Logic Apps.
• Management & Governance – Azure Monitor, Azure Backup, Cost Management, Azure Advisor, Azure Policy.
• Networking – Virtual Network, Load Balancer, Traffic Manager, Azure Bastion, Route Server, Azure DNS, Network Watcher, Private Link.  
• Storage – Azure Storage, Data Lake Storage, Managed Disks.  
• Experience administering Windows Server/Stack HCI and installed roles/features such as:
• Active Directory Domain Services.
• Failover Clustering.
• Storage Spaces Direct.
• Hyper-V.
• DNS.
• DHCP.
• Group Policy.
• Network Policy Server.
• File Server Resource Manager.
• Remote Desktop Gateway.  
• Azure Kubernetes Service.
• Experience using the Linux command line to configure and troubleshoot Ubuntu systems.  
• Experience with Infrastructure-as-Code tools such as Terraform.  
• Experience with Version Control Software such as Git.  
• Experience with CI/CD tools such as Azure DevOps.
• Experience with Application & Infrastructure monitoring tools.
• Experience automating common processes with PowerShell, Python and/or Bash. 

Desired Skills & Experience: 

• Experience with the FortiNet networking stack (FortiGate NGFW, FortiSwitch, FortiManager, FortiClient) and an understanding of TCP/IP, VPNs, BGP, VLANs, Multicast, and Unicast.