Senior UX Researcher

We are on the lookout for a talented Senior UX Researcher.

Join our B2B Product & Engineering team in Copenhagen or Berlin.

As a UX Researcher at Monta, you will collaborate closely with product managers, designers, and engineers across multiple squads both in person and remotely! You will own and drive the research phase of our projects and will experience firsthand how your work has a big impact both on the business and the users.

About Monta:

Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution.

At our core, we make EV charging simple, accessible, and reliable. Our software enables a consistent charging experience across all charge point brands and we empower charge point owners with a full-fledged solution to attract users and seamlessly manage usage, pricing, availability, and transactions.

We’ve closed a huge Series B round! 80M EUR and soaring! Our journey so far? An expansion across various markets, prestigious #ISO27001 and B-Corp certifications, and proactive tech revolutionizing the EV charging experience. Not to mention, our growth has skyrocketed 6X since the last round, nearing 1 million monthly charging sessions, and 1,000 #EV drivers joining us daily!

Key Responsibilities:

1. Project Leadership: Shape your squad’s research agenda. Plan and execute a wide variety of studies independently across the entire product lifecycle, from discovery to post-launch. 🚀
2. Research Expertise: Demonstrate expertise in UX research methods and principles, with a focus on delivering actionable insights that drive product development 🤓
3. User Advocacy: Help PMs define the strategy for your product area by advocating for user needs and user-centered outcomes, drawing on existing insights. 🧠
4. Team Collaboration: Work closely with PMs, designers, engineers, and other researchers to ensure research findings are integrated into product design and development, adding value to our users and our business ⭐️
5. Stakeholder Engagement: Actively engage with stakeholders to gather information and ensure research objectives align with business goals. Communicate findings effectively to diverse audiences. 🌐

Requirements

We're already a fan of you if...

• +3 years B2B experience: Proven track record as a UX Researcher in B2B product teams, with projects demonstrating your work with complex products.
• Self-Driven and Proactive: You possess a strong sense of initiative, comfortable with ambiguity, and are passionate about research within a product team.
• Research focus: You have a deep understanding of qualitative methods, and have experience with quantitative methods.
• Collaborative Spirit: You thrive in a collaborative environment, are eager to share knowledge and learn from others, and can navigate the dynamics of cross-functional teams effectively.
• Confident and Ambitious: You approach your work with confidence, not afraid to challenge the status quo, driven by the ambition to contribute to the best products in the market.

A bit more about the team

• We are a passionate, diverse team distributed across Berlin and Copenhagen, who thrive on building exceptional products together.
• We believe that the best products are created when UXR, Product Design and Tech collaborate, rather than working in isolation.
• We have a close relationship with our users. We don't just listen; we collaborate, creating alongside them and our dedicated Customer Success and Sales teams.

Benefits

• Our Product & Engineering team has a Friday Tech Innovation Day, a booked slot where we can spend it on innovation projects
• 3 annual company-wide events (including a 3-day Summit) plus team events - both in-person and virtually
• Flexible Work From Home policy
• Warrant program - share Monta’s success!
• Vacation days are 30 days (5 weeks + 5 top-up days!)
• Educational budget + time off for personal/professional development
• Shared company car + electric bikes
• Stay fit with a subsidized gym membership
• Free snacks & beverages at the offices
• Subsidized plant-based lunch
• Pension + Health Insurance
• Paid parental leave
• Collaborative and inclusive work environment.
• We're quite a social bunch so you can look forward to a good atmosphere at Monta with things such as Friday bars, pub crawls, ping pong, and much more - both in-person and virtually.
• Flexible working hours. We truly mean this so as long as you're at the important meetings and getting your work done that's all that matters.
• And More!

Life at Monta

At Monta, we encourage you to come as you are. To ensure an inclusive product that serves a diverse user group, we need to be a diverse force behind it. We are a company dedicated to revolutionizing the EV industry, thus aspiring to change the world for the better. Monta is committed to our sustainability efforts with several green initiatives such as offering our employees a plant-based-only lunch and offsetting CO2 consumption for all employees. We prioritize the well-being of our team members and have a strong focus on mental health. Through our health insurance coverage, we provide various offers and resources to support mental well-being. Additionally, we have an internal well-being committee and a people team with a people-first mindset, ensuring that our employees have the necessary support and resources for their overall well-being.

Why EV less when you can #EVbetter

Please send your resume in English.

This role demands proficient English language skills for professional verbal and written communication. As Monta is a globally active company, the effective performance of duties in this position necessitates frequent and regular interactions with colleagues and partners around the world, predominantly in English.

Monta does not accept unsolicited resumes from headhunters or recruitment agencies. Unsolicited resumes sent to Monta or to our employees are considered to be the property of Monta, and we will not agree to payment of any referral compensation or recruiter fee in the absence of a signed agreement.