Senior Service Engineer

Fluence

1010

United States, United States

Posted on: 2023-05-05

Category: energy

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Expired

Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

ABOUT THE POSITION:

Fluence is actively recruiting for recent graduates in multiple state. The primary purpose of the Senior Service Engineer (SSE) is to act as the primary liaison with a customer and ensure assigned Projects have high availability. The SSE is responsible for owning all customer concerns and maintenance activities for a Project including responsive reactive maintenance and planned preventive maintenance while managing third party contractors.

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Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

As a Senior Service Engineer at Fluence, you will:

Become owner of a large scale energy storage sites and prime owner of customer relationship. Operate as primary point of contact for all customer needs.

Own Safety culture and ensure safety is a priority during maintenance.

Own timely reactive and preventive maintenance activities coordinated with the customer.

Actively identify and own process improvements to our growing service organization to reduce costs, improve reliability and improve quality of our services.

Manage 3rd party service contractors.

Maintain accurate records of all site activity and create professional service reports.

Successfully work with internal peers to improve product reliability and reduce service costs. Coordinate with Remote Monitoring Operations (ie. Ideas for improved remote monitoring tools/data), Installation team (ie. Ideas for improved installation quality) and Engineering teams (ie. Ideas to improve product reliability/serviceability).

Lead efforts to improve service costs within our team and responsibilities.

What may you bring to Fluence?

Recent Masters Degree Graduate, Project Management, Electrical Engineering, Engineering, Civil Engineering or related.

Understanding of bi-directional inverters, HVAC and 1000V/high current DC systems.

Knowledge of electric utility or independent power producer experience within generation / operations / technical teams (Energy Storage, Coal, Gas, Solar, Hydro, Wind).

Highly developed interpersonal skills with ability to interface with multiple levels of customer organization.

Project Management – must be able to handle multiple types of issues at a site and to articulate plans to customer and drive actions to close internally or with contractors.

Excellent MS Office.

Must be willing and able to travel up to 50% of the time

Requires ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, & lift up to 40lbs.

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