Marketing Operations Manager

Number of employees

207

Remote, United States

Posted on: 2024-12-03

Category: renewables

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Employment type:

Full time

Remote?

Yes

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lower operating costs. Reduce asset downtime. Increase portfolio profitability. 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐭𝐡.

𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝
We don’t just drive performance—we back it up with the option to include a 95% performance guarantee. How does it work? If a system generates less than 95% of the annual energy we forecasted upon testing, we’ll cover the shortfall.

𝐒𝐜𝐚𝐥𝐞 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬
With Performance Assurance, our solar experts become an extension of your team so that you can grow and manage your portfolio at a fraction of the cost of hiring additional staff. You’ll have a dedicated portfolio manager—backed by a full team—tracking the health of your assets.

𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐈𝐬𝐬𝐮𝐞 𝐃𝐞𝐭𝐞𝐜𝐭𝐢𝐨𝐧
Our AI-powered proprietary technology can detect and diagnose even minor issues that hinder performance. Using data from monitoring platforms and layering our technical capabilities, we filter out false alerts, allowing our team to respond immediately when action is required.

𝐑𝐞𝐦𝐨𝐯𝐞 𝐆𝐞𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐋𝐢𝐦𝐢𝐭𝐚𝐭𝐢𝐨𝐧𝐬
Our vetted nationwide field service network covers over 33,000 zip codes, giving you unlimited geographic growth potential. All work is coordinated and reviewed by our team for quality, so you’ll have peace of mind knowing your assets are in good hands.

𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠
We provide easy access to centralized reporting for all system and performance data across your portfolio. Our reports ease the burden of consolidating data from different systems and providers, streamlining performance reporting and annual financial and ESG reporting.

𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐏𝐥𝐚𝐧𝐬
Find the right complement to your business with our customizable Performance Assurance Plans. All plans include dedicated experts who work with you to drive the performance of your solar assets—so you can rest assured that your investments are protected.

About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries.  Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA

The Opportunity
Looking to marry passion to purpose? Now is your chance to showcase your talents as the Manager of Marketing Operations at Omnidian. Here, you’re not just optimizing processes—you’re building the future of how we connect with and support our customers. If you’re searching for a role where you can make a tangible impact, drive measurable results, and align your expertise with a mission-driven company, you’ve found it.

This is your opportunity to join a forward-thinking, fast-growing B2B organization that’s transforming the renewable energy sector. Backed by industry leaders and internationally recognized by Deloitte for our growth, Omnidian is at the forefront of innovation, and we’re looking for someone to take our marketing operations to the next level.

If you’re strategic, data-driven, curious, and ready to build systems that scale, we’d love to connect. You should be seeking to solve difficult problems, thrive in a collaborative, startup / growth-stage environment, and have experience driving marketing success within the B2B sector.

As the Manager of Marketing Operations, you’ll ensure that our marketing systems, tools, and data processes align seamlessly with our growth strategy. Your work will drive efficiency, provide actionable insights, and ensure the success of integrated campaigns that deliver value to both customers and the company. You’ll report to the VP of Marketing and work side-by-side with the content and paid media leads, while collaborating closely with cross-functional leaders and the entire go-to-market team.

Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/

Diversity and Inclusion
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.

What You’ll Accomplish

  • At Omnidian, we believe in empowering our team with clear goals and the trust to achieve them. Here’s a look at what’s ahead:
  • Marketing Technology Management
  • Develop and manage an overall marketing operations strategy and the processes to support the marketing and GTM goals of the organization.
  • Oversee the marketing technology stack, ensuring seamless integration of tools such as CRM, marketing automation, and analytics platforms.
  • Manage our website and use WordPress and SEO expertise to ensure a high-performing site with an exceptional UX/UI.
  • Implement and maintain systems to optimize lead scoring, nurturing, and data management.
  • Partner with IT and third-party vendors to ensure data security and compliance with privacy regulations (e.g., GDPR, CCPA).
  • Process Optimization and Collaboration
  • Develop and refine marketing workflows that enhance efficiency, scalability, and team alignment.
  • Establish clear documentation and training programs to ensure team members can effectively use marketing tools.
  • Act as the bridge between Sales and Marketing to optimize lead handoff and pipeline management.
  • Data and Analytics
  • Develop robust dashboards and reports to track KPIs such as lead quality, conversion rates, CAC, LTV, and campaign performance.
  • Conduct data analysis to identify trends, patterns, and opportunities for optimization and improvement within marketing campaigns and strategies.
  • Provide actionable insights that inform strategic decisions and improve marketing ROI.
  • Regularly audit and clean marketing and lead data to ensure accuracy and consistency.
  • Campaign Support and Innovation
  • Collaborate with cross-functional teams, including sales, client success, and BI, to ensure alignment of marketing operations initiatives with business objectives.
  • Lead event marketing planning, budgeting, logistics, and execution; and report on success metrics that inform future event support.
  • Partner with the broader marketing and data teams to support the execution of data-driven campaigns, including case studies, webinars, etc.
  • Analyze campaign performance and provide recommendations for optimization.
  • Introduce innovative strategies to improve audience engagement and pipeline growth.
  • Performance and Accountability
  • Strengthen and improve the effectiveness of the overall lead flow process to eliminate waste/leakage, accelerate accuracy and speed to assessment.
  • Closely manage the marketing operations budget, ensuring resources are allocated effectively across tools and initiatives, and always to budget.
  • Define and monitor metrics for success, building detailed performance reports to inform leadership.
  • Work cross-functionally to align marketing processes with broader business goals.
  • Desired Skills

  • Experience: 5-8 years of experience in marketing operations in a B2B environment. Proven expertise with CRM systems (Salesforce required), marketing automation platforms (e.g., HubSpot, Marketo), and data analytics tools (e.g., Tableau, Power BI). Expertise in management of data and warehousing / organizing for efficiency (in Google Drive or similar) is preferred.
  • Technical Proficiency: Familiarity with Account-Based Marketing (ABM) tools and omnichannel strategies. Knowledge of data privacy regulations and compliance best practices.
  • Marketing Support: Past experience with event sponsorships, contracting, and activations a big plus. Design acumen (Adobe) is a bonus.
  • Analytical Skills: Strong ability to turn data into actionable insights, with a track record of driving measurable improvements in marketing performance.
  • Collaboration: Excellent communication skills, with the ability to work effectively across departments and influence stakeholders.
  • Growth Mindset: A proactive learner who stays ahead of industry trends and continuously seeks to improve processes.
  • At Omnidian we look for team members who are:

  • Strategic Thinkers: You see the big picture and align day-to-day operations with long-term goals.
  • Data-Driven: You use data to inform decisions and validate strategies.
  • Collaborative: You build strong relationships and foster alignment across teams.
  • Innovative: You’re always looking for new ways to solve problems and improve outcomes.
  • Empathetic: You strive to understand perspectives and create solutions that meet diverse needs.
  • Tenacious: You tackle challenges head-on and see them through to completion.
  • Work-Life and Culture

  • All of our roles offer the opportunity to work remotely
  • If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
  • We prioritize applicants near one of our employee clusters and offer one or more local gatherings per yearWe provide outstanding benefits that we are continually improving upon, including family medical, dental, vision, disability, parental leave, 401(k) administration, thoughtful PTO, and paid sabbatical leave after four years
  • We offer a competitive total compensation package that includes monthly health insurance premiums, quarterly bonus and long-term stock options for every employee
  • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
  • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
  • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
  • Grow With Us

  • We mentor and invest in our employees and prioritize them for future opportunities.
  • Check out our Instagram reels to see a few career journey examples
  • Internal candidates: Check out our advice on Internal Transfer: Job Application Process
  • Here are the roles in this career track:RoleRoleRole
  • We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
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    Omnidian logo
    United States
    Omnidian logo
    United States
    Omnidian logo
    United States
    Number of employees

    207

    Full time
    Renewables
    Omnidian logo
    United States
    Number of employees

    207

    Full time
    Renewables
    Omnidian logo
    Australia