Manager, Payroll Operations

ICON is looking for a detail-oriented professional to join our team as a Manager, Payroll Operations. In this role, you will be responsible for ensuring accurate and timely payroll processing, maintaining compliance with applicable laws and regulations, and providing a seamless experience for ICON employees. This role is based in our Austin, TX office and reports to the Director, of Total Rewards.

RESPONSIBILITIES:

• Administer end-to-end payroll processing in Workday, including but not limited to reviewing and verifying timesheets, deductions, and miscellaneous payments. 
• Ensure accurate and timely processing of payroll, adhering to relevant laws and internal policies. 
• Collaborate closely with Accounting to reconcile payroll accounts.
• Manage the relationship with ICON’s external payroll treasury vendor. 
• Oversee and reconcile payroll deductions and contributions for health insurance, retirement plans, and other employee benefits benefits. 
• Act as the main point of contact for employees regarding payroll-related inquiries. 
• Audit and reconcile carrier/recordkeeper platforms with HRIS records to ensure accuracy. 
• Maintain an up-to-date knowledge of payroll regulations, laws, and best practices. 
• Ensure compliance with federal, state, and local tax regulations, reporting requirements, and employment laws including research and registration for new payroll tax jurisdictions.
• Prepare, audit and submit necessary government reports and filings accurately and on time. 
• Develop and maintain internal policies and procedures related to payroll and benefits in accordance with industry standards.
• Address and resolve payroll discrepancies, disputes, and questions promptly and accurately. 
• Communicate complex payroll and benefits information to employees in a clear and understandable manner. 
• Participate in employee education sessions related to payroll.
  
  

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Accounting, Finance, HR, or a related field or equivalent experience.
• 5+ years of experience in multi-state payroll and benefits administration.
• 3+ years of hands-on experience with retirement plan administration. 
• Proficiency with Workday’s payroll and benefits modules. 
• Prior experience working with large non-exempt employee populations. 
• Strong understanding of employee benefits programs, retirement plans, and related compliance.
• Excellent analytical skills and attention to detail, with a focus on accuracy and data integrity.
• Ability to handle sensitive and confidential information professionally and maintain a high level of integrity.
• Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.

PREFERRED SKILLS AND EXPERIENCE

• CPP or comparable certification.