Director of Global Supplier Quality

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

The Director, Global Supplier Quality will be a key partner in championing the global supplier quality activities and positively driving a practical approach to supplier quality.  This individual will require the capabilities of delivering both tactical and strategic results in a fast-paced and demanding growth environment. Primary responsibility will include managing supplier quality on existing products and new product introductions, as well as partnering with Strategic Procurement on supplier selection and qualification activities. This supplier quality leader will also be responsible for quality control activities, including source inspection activities, any required containment activities, and regular process audits. This individual will also be responsible for implementing and managing effective KPI's related to supplier quality.

 

Engage in escalations from the regions, supporting with expertise and leadership as needed.

Team supports supplier qualifications through participation NPI assessments.

Develop supplier audit program to ensure rigorous adherence to Fluence standards.   Manage the supplier audit program, follow up and implement corrective & preventive actions.

Provide leadership on quality investigations and customer complaints for resolution of quality issues and eliminating problems from re-occurrence.

Use problem solving methodologies, facilitate deep dive analysis with cross functional teams to resolve product and process quality excursions.

Interfacing with customers for quality audits, continuous improvement efforts and/or resolution of quality excursions.

Drive compliance to Fluence quality specifications through supplier audits.

Foster global partnership and collaboration to share best practices with regions.

Implementing, communicating, and monitoring ongoing quality standards and recommend improvements.

Maintain KPI's and drive collaboration with suppliers to address negative trends.