Designer

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

We are both an electricity retailer and a tech platform and we think there is no better way to address our greatest challenge, climate change, than with the combination of those two.

Through our proprietary tech platform, Kraken, we are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable.  We’ve distinguished ourselves by being named 2020’s Energy Provider of the Year, which highlights our commitment to exceptional customer service. In many markets we are a leading employer on Glassdoor for best places to work.

We’re looking for a creative human-centered designer to bring Octopus to life in Texas. But there’s probably some things you should know first…

We don’t use agencies - we really don’t. Not for advertising, UX, development, or media. We do everything ourselves, so we know it inside out, and are in control of every element. You could say, in fact, that we’re half agency: the half without timesheets and suits. 

We’re pretty obsessive. We think about our customers a lot. A lot a lot. We answer emails from customers, we join in on social media (and I mean we, as leaders do), we think constantly about what makes great experiences, great stories and great reasons for people to join us. 

We’re looking for someone who knows their way around design for the real world – you’ve explored design and all of its elements. Worked on campaigns, web experiences or maybe events, all from an idea in a sketchbook to launch and beyond. You can reel off some good numbers, but actually, what you really, really geek out on is how real humans use technology. In, like, their real, actual, messy lives: the ones full of self-interest, love, loss, stress and tedium. 

You know the tools and theories of Human Centered Design, but all the talk of process makes you cry inside. You know it’s the outcome that matters, not how you get there – and you just want to make great stuff. More than once you’ve genuinely snorted at a ridiculous cliché in a user persona. 

You’ll happily work with no direct reports, but your enthusiasm means awesome people follow you, and you’ll get stuff done.

You’re a grafter, but a smart grafter. You put effort where it delivers the most value: you’ll wireframe just enough to communicate what you need to a developer. If the developer isn’t available, you’ll find a work around. You’ll pull together the slides for an internal review in the 10 minutes beforehand, and even that kills a little bit of your soul.  

You have a burning desire to turn your skills to something meaningful. You enjoy shipping products, but you’d rather not just make someone else’s stuff anymore. You want to take the lead in making something the world desperately needs. 

And finally, we have to be honest. We find that people from traditional businesses often struggle here. We don’t work to backlogs, we don’t write business cases. We prioritise effectiveness and efficiency above all else. We expect accountability without process, and responsibility without functional shoulder pads. We get stuff done by knowing what’s right, and sometimes that’s hard.