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About the company:
⚡ envelio - Supporting the smarter, faster evolution of your power grid.
We provide distribution grid operators with the Intelligent Grid Platform (IGP) – a software suite that brings all your grid data together to enable real-time decisions, long-term planning, and much, much more.
With real-time digital twins, automated grid assessments, and live monitoring, IGP empowers DSOs to manage increasing infrastructure complexity, renewable integration, and growing power demand.
Our applications cover the full spectrum of operations and planning:
🔹 Process thousands of connection requests in minutes, not days
🔹 Detect grid congestion risks before they cause trouble
🔹 Simulate and plan new grid areas with confidence
🔹 Evaluate the grid impact of EVs, PVs, and heat pumps before they’re built
IGP integrates seamlessly with existing systems like GIS, NIS, SCADA, MDM, EDM and others – enhancing visibility without overhauling existing workflows. And because it’s modular, grid operators can start where they need impact the most.
Trusted by grid operators across Europe and beyond – from Westnetz to Helen Electricity Network and Eversource – envelio's IGP is setting new standards in grid management and planning, facilitating a smoother transition to renewable energies.
💡 Not sure which part of IGP fits your needs? We’ll help you find it.
👉 Visit our product pages or message us directly.
🚀 Want to work with us? We're hiring – and with a 95% recommendation rate on Kununu, we're proud of the culture we've built. ⭐ Check our open positions on Kununu: https://www.kununu.com/de/envelio
We provide distribution grid operators with the Intelligent Grid Platform (IGP) – a software suite that brings all your grid data together to enable real-time decisions, long-term planning, and much, much more.
With real-time digital twins, automated grid assessments, and live monitoring, IGP empowers DSOs to manage increasing infrastructure complexity, renewable integration, and growing power demand.
Our applications cover the full spectrum of operations and planning:
🔹 Process thousands of connection requests in minutes, not days
🔹 Detect grid congestion risks before they cause trouble
🔹 Simulate and plan new grid areas with confidence
🔹 Evaluate the grid impact of EVs, PVs, and heat pumps before they’re built
IGP integrates seamlessly with existing systems like GIS, NIS, SCADA, MDM, EDM and others – enhancing visibility without overhauling existing workflows. And because it’s modular, grid operators can start where they need impact the most.
Trusted by grid operators across Europe and beyond – from Westnetz to Helen Electricity Network and Eversource – envelio's IGP is setting new standards in grid management and planning, facilitating a smoother transition to renewable energies.
💡 Not sure which part of IGP fits your needs? We’ll help you find it.
👉 Visit our product pages or message us directly.
🚀 Want to work with us? We're hiring – and with a 95% recommendation rate on Kununu, we're proud of the culture we've built. ⭐ Check our open positions on Kununu: https://www.kununu.com/de/envelio
The role
At envelio, we are proud to have been named as one of the hundred most innovative clean technology companies in the world. And we want to achieve even more with our shared vision of driving forward the energy transition using digital technologies. Our web application platforms already enable grid operators to digitize and automate their core processes.As Smart Grid Consultant (w/m/d), you advise our clients on the use of our software, as well as the adjustments of their business processes. In a team with three other consultants, you support our users in the independent and profitable use of our software. We accompany our customer groups in a reliable and long-term-oriented way and manage their success. That is why we also call this task Customer Success Management. In this role, you act as a connecting link between our internal stakeholders and the customer, assuming a key function in the overall product development process.
Your tasks and responsibilities
- Working closely with the Customer Implementation team, you are responsible for the onboarding of new customers in pilot and rollout projects
- You consult customers on the development of their business processes with the help of our software
- Through regular communication with the various stakeholders, you identify and determine the biggest challenges and improvement potentials in the technical and operative processes
- You are the first contact person for our users and serve as the interface between them and internal stakeholders from the Product and Sales departments
- You determine and analyze key figures on customer use and customer satisfaction
What you need to succeed
- You have a degree in Electrical Engineering, Energy Technology, Industrial Engineering or a comparable field of study
- You are familiar with the planning and operation of electrical grids or the integration of electrical plants and you know how to put your knowledge about the energy business and its existing interconnections to good use
- You already have working experience being solely responsible for projects with direct customer contact and are excited about developing and fostering lasting customer relationships
- Ideally, you already have experience in fields such as technical consulting, customer success management, key account management of related fields in a b2b context
- You communicate with various stakeholders and colleagues, conveying your points at eye level and with a high degree of trust
- You are business fluent in German and English
Why envelio
- Flexible working mode within Germany: Hybrid, from home or in our lovely office in Cologne - you are free to decide which mode suits you best!
- Option for remote work from abroad (up to three months per year)
- 30 holidays + 3 corporate holidays
- Support for your health through sports membership cooperations
- Time and resources for individual growth
- envelio pension plan
- Buddy for your onboarding phase
- Company events (X-mas party, summer party, etc.)
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