Technical Program Manager

Neara is a software technology company that provides a physics-enabled digital twin platform specifically designed for electric utility infrastructure. The platform enables utilities to create a behaviourally identical digital model of their entire network, integrating assets, surrounding terrain, weather conditions, and vegetation into a single physics-accurate environment. This allows network operators to simulate real-world scenarios including severe weather events, wildfires, floods, and equipment failures to understand risk, predict outcomes, and prioritize interventions before incidents occur. Neara's mission centers on improving the resilience, safety, and efficiency of energy infrastructure, which directly supports the clean energy transition by helping utilities manage aging grids, reduce outages, and enable the integration of renewable energy sources. The platform addresses critical climate-related challenges such as wildfire mitigation, storm response, and flood management, making it a key tool for utilities facing increasing climate-driven grid risks. By replacing fragmented point solutions with a unified model, Neara helps reduce the environmental and financial costs associated with infrastructure failures and inefficient maintenance. What distinguishes Neara is its use of physics-based simulation rather than statistical approximation, enabling users to move from broad risk awareness to precise failure prediction and actionable planning. The platform supports a wide range of use cases including vegetation analysis, clearance risk assessment, conductor clashing detection, asset lifecycle management, distribution and transmission network design, and regulatory reporting. Neara operates across multiple geographies including the United States, Europe, and Australia and New Zealand, serving major electric utilities seeking to modernize their network management capabilities.

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.

We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.

By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.

Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.

We're hiring a Technical Program Manager to own delivery of complex, high-value programs for our largest US utility customers. This is a customer-facing role, where you will be the trusted point of contact for customer teams and executive sponsors. While our Customer Success team members will own technical excellence and delivering the value to customers, you will be accountable for delivering every program on time, to scope and to a standard of excellence that customers will remember.

You will be the connective tissue between Customer Success, Product and Engineering, and a champion for change with both customers - adopting new technology and ways of working - and inside Neara, as our delivery model evolves. That includes a relentless pursuit of ways to deliver more and larger customer projects with the same resources, using AI and automation to make our work faster, more consistent and more scalable.

WHAT YOU’LL DO

• Lead end-to-end delivery of a portfolio of complex enterprise programs, from kickoff through go-live and adoption, involving large-scale data ingestion (LiDAR, GIS, asset data), model builds, integrations and value driven use cases

• Be the primary point of contact for customer program teams and executive sponsors, building trusted relationships at every level

• Run program governance, incl. steering committees, executive updates, status reporting & decision logs

• Define scope, milestones, dependencies and success criteria, and keep programs on track by coordinating across Customer Success, Product and Engineering

• Plan ahead for risks and dependencies, and guide stakeholders through key decisions with clear options and trade-offs

• Champion change with customers through stakeholder alignment, training and adoption plans, so new workflows become part of how teams work

• Apply and improve program management standards, templates and reporting across the US team

• Identify opportunities to use AI and automation across the delivery lifecycle, such as status reporting, data validation and project setup, and help the team adopt them

WHAT YOU’LL BRING

• 5+ years in technical program or project management, delivering complex enterprise software, data or infrastructure programs

• Significant customer-facing experience, comfortable leading the room with senior stakeholders and building lasting trust

• A consistent record of delivering multi-stakeholder programs on time and to a high standard

• A natural change leader who has helped customers and teams adopt new tools, processes or ways of working

• Technical enough to go deep with engineers on data pipelines, integrations and cloud platforms. Python or SQL skills are highly regarded

• Comfortable working at multiple altitudes: shaping program strategy with executives one day, unblocking execution on the ground the next

• Confident with data, tooling and project management tools (e.g. Fibery, Jira, Asana), and a practical user of AI tools to improve how work gets done

• Experience in utilities, energy, GIS or LiDAR is a plus but not essential

WHAT WE OFFER

• A rare opportunity to run some of our most important US customer programs while shaping how we deliver in one of our fastest-growing markets

• Work on technology that matters. Our digital twins are actively protecting energy grids from increasingly common extreme weather and structural failure

• Strategic autonomy, paired with a collaborative culture where everyone, from engineering to leadership, is accessible and aligned on the same mission

• Competitive compensation including ESOP, flexible working, and excellent PTO, healthcare and 401(k) programs

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