Senior/Staff Technical Program Manager, Manufacturing Business Process

Zoox

2600

Hayward, CA, United States

Posted on: 2025-04-04

Category: emobility

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

As a Business Process Review TPM, you will play a critical role in evaluating and optimizing Manufacturing Business Processes, including Production Planning, Manufacturing Execution, Equipment & Asset Management, Manufacturing Quality, Logistics processes, and relevant Business Application Systems. This role will serve as a champion of change management, working with cross-functional teams to assess existing workflows, identify business needs at scale, and recommend and lead structured improvements that enhance scalability, cost-effectiveness, and operational excellence.

In this role, you will collaborate closely with stakeholders across all Manufacturing Operations teams, leveraging your hands-on manufacturing experience and expertise in Lean methodologies and Business Application Systems to drive the evolution of operations and ensure effectiveness, efficiency, and process consistency.

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $179,000 to $259,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

In this role, you will:

Coordinate Business Process Review, Value Stream Mapping, and relevant implementation programs, analyzing end-to-end processes and identifying areas for changes and optimization.

Develop the change management initiatives involving all the relevant stakeholders and prepare and lead the relevant communication plan/

Collaborate with process owners and stakeholders to define key metrics for process effectiveness and track performance improvements.

Create clear documentation for improved processes, including flowcharts, SOPs, and training materials.

Lead workshops, training, and change management sessions to educate teams on newly implemented processes and best practices.

Support teams in adopting improved processes by providing ongoing guidance and ensuring adherence to standards.

Conduct regular audits to assess process compliance and identify opportunities for further enhancement.

Provide insights regarding risks, opportunities, and potential investments to improve business processes.

Qualifications

Bachelor's degree in Business Administration, Engineering, Program Management, etc.

10+ years of proven experience in business process improvement, operations consulting, or a similar role in a manufacturing or technical environment

Strong expertise in Value Stream Mapping, Lean, Change Management, or related process improvement methodologies

Experience in facilitating cross-functional workshops, gathering requirements, and implementing process changes

Demonstrated ability to build relationships and manage multiple initiatives simultaneously while ensuring effective execution

Experience working with ERP in a manufacturing and logistics environment.

Bonus Qualifications

SAP Certified Application Associate in relevant modules.

Lean Six Sigma, PMP, PgMP, or similar certification

Background in manufacturing, supply chain, or logistics consulting, and familiarity with Manufacturing Execution System and Warehouse Management System

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