Senior Product Manager - Sales Channel

Octopus Energy

3800

Milan, IT, USA

Posted on: 2024-06-27

Category: energy

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

We are looking for a proactive and motivated teammate to join our newly-formed Sales Channels product team within the Commercials global product group. This team integrates all aspects of Kraken that facilitate customer acquisition for our clients, including Customer Enrollment, Referrals and Rewards, Affiliate Tracking, and more.

As a Senior Product Manager, you’ll be accountable for the strategy of the team as a whole and responsible for multiple products in the Sales Channels space. To be successful you’ll definitely need to be a self-starter: someone who sees a problem and can’t help but want to fix it! You’ll be well organised, working methodically and clearly to ensure problems go from inception to solution.

What you'll do

Leading and influencing: together with the team Tech Lead, you’ll need to create a strong sense of purpose and mission for the development team, aligning the products vision to the overall group strategy and advocating for the product in the organisation

Problem solving: you’ll be dealing with ambiguity and will need to address issues by analysing diverse sources of information with a structured and facilitate approach, experimenting to validate hypotheses and find suitable solutions

Product knowledge: you’ll have to do a fair amount of handover coordination in the early stages to deepen your current products knowledge and then explore business and user needs to refine the product vision and set goals to achieve it

Planning, delivery, validation: you’ll need to prioritise work to maximise business value, apply agile principles pragmatically and collaborate with the team to ensure effective and efficient delivery, while mitigating risks and reducing dependencies

Stakeholders Management: you’ll deal with a broad set of stakeholders, with whom you’ll have to collaborate and nurture trusted relationships to facilitate your team efforts to meet product goals and vision

What you'll need

Effective communicator: strong communication skills, both verbal and written, to articulate complex concepts in a way that the targeted audience can follow and understand

System thinker: ability to think from a system point of view, deal with complexity and can manage ambiguity adopting effective approaches

Strategic mindset: ability to think strategically and align product initiatives with the long-term goals of the organisation

Entrepreneurial spirit: demonstrated entrepreneurial spirit, with a willingness to take risks, experiment with new ideas, and drive innovation within the product portfolio

Customer-centric approach: commitment to understanding and prioritising customer needs, ensuring products meet or exceed customer expectations.

Data-driven decision-making: proficiency in leveraging data analytics and insights to drive product strategy and decision-making

Innovative problem solver: proven track record of creatively solving complex problems and overcoming obstacles in product development

Market awareness: demonstrated understanding of market trends, competitor analysis, and customer needs to inform product decisions

Adaptability and flexibility: ability to adapt to changing priorities, market conditions, and organisational dynamics in a fast-paced environment

What else you'll love about us

Octopus Energy is a unique culture - An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!

Flexible working environment - genuine work life balance here, we treat you as a human, and do our best to make work and life merge smoothly together

Relaxation - we don’t count your holidays here, we work hard, and so we know you need to play hard as well (within reason of course)

Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success

Office culture - have a certain tech requirement? We’ll do our best to get it. Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner

Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you

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