Senior Product Designer, Arc Platform

<h2><span style="font-size: 10pt;"><strong>Who We Are</strong></span></h2> <p><span style="font-size: 10pt;">Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.</span></p> <p><span style="font-size: 10pt;">In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.</span></p> <p><span style="font-size: 10pt;">Tackling one of the world’s biggest challenges requires out-of-the-box thinking &amp; diverse perspectives. We’re building a team of individuals from different backgrounds, industries, &amp; educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!</span></p> <h2><span style="font-size: 10pt;"><strong>What we’re looking for:</strong></span></h2> <p><span style="font-size: 10pt;">We are seeking a Product Designer for the <strong>Arc Platform</strong>, which brings Arcadia’s technological capabilities to enterprises and software developers of all sizes. This individual will partner closely with the product, engineering, and business development teams to define our SaaS offerings, design user-friendly dashboard experiences for developers/admins, and implement features that show customers the possibilities of the platform.</span></p> <p><span style="font-size: 10pt;">We have built an innovative and powerful platform that integrates with 125+ utilities across all 50 states. These innovative capabilities will allow for a whole new category of energy products to enter the market and move the world towards a smarter and more efficient grid.</span></p> <p><span style="font-size: 10pt;">This role will initially report to the Director of Product Design. Additionally, this candidate will collaborate frequently with other designers and/or a Design Lead — as well as Product Managers, Engineers, Analysts/Data Scientists, Business Development Teams, Researchers, Marketers, Policymakers, and Energy SMEs.</span></p> <p><span style="font-size: 10pt;">Arcadia is headquartered in Washington, DC, and open to fully remote candidates.</span></p> <p><span style="font-size: 8pt;">#LI-REMOTE</span></p> <h2><span style="font-size: 10pt;"><strong>What you'll do:</strong></span></h2> <ul> <li><span style="font-size: 10pt;">Navigate technical challenges of creating sophisticated tools for a multitude of audiences, including residential customers, businesses, and software developers / their enterprise end-users</span></li> <li><span style="font-size: 10pt;">Work with your team to problem solve and explore divergent concepts, while understanding how to converge and build iteratively towards a product vision</span></li> <li><span style="font-size: 10pt;">Use customer research, qual/quant data, strategic guidance, and Arcadia’s platform capabilities/constraints to narrow design directions and come up with the best possible solution to a given initiative</span></li> <li><span style="font-size: 10pt;">Design in both low fidelity sketches and fully functioning prototypes, to clearly communicate your ideas to your direct team, customers, and execs</span></li> <li><span style="font-size: 10pt;">Contribute to a growing design system and component library</span></li> <li><span style="font-size: 10pt;">Inspire new insights through expert knowledge of other enterprise- and developer-focused products</span></li> <li><span style="font-size: 10pt;">Mentor and coach other members of the design team through building a professional rapport, contributing to design critiques, and participating in design pairing/working sessions</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>What will help you succeed:</strong></span></h2> <p><span style="font-size: 10pt;"><strong>Must-haves:</strong></span></p> <ul> <li><span style="font-size: 10pt;">3–5 years of experience as a product designer, interaction designer, or ui/ux designer</span></li> <li><span style="font-size: 10pt;">A portfolio that demonstrates ground breaking digital work, a deep understanding of customer needs, and unique approaches to problem solving</span></li> <li><span style="font-size: 10pt;">Expertise in developing information architecture, interaction models, flows, schematics and visual designs across a range of platforms and devices, including web, iOS and Android.</span></li> <li><span style="font-size: 10pt;">An excellent eye for visual design including color, layout, and typography</span></li> <li><span style="font-size: 10pt;">Committed attention to detail</span></li> <li><span style="font-size: 10pt;">Proficiency with Figma and/or Sketch required</span></li> <li><span style="font-size: 10pt;">Knowledge of prototyping tools (Principle, Framer, etc.)</span></li> <li><span style="font-size: 10pt;">Ability to successfully prioritize projects and focus on the things that matter most</span></li> <li><span style="font-size: 10pt;">Ability to work in a fast-paced, high-productivity environment that includes addressing and acting on feedback</span></li> <li><span style="font-size: 10pt;">Degree in Human Factors, HCI, Design, Cognitive Science, Graphic Design, Interaction Design, similar field of study, or equivalent practical experience</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>Nice-to-haves:</strong></span></h2> <ul> <li><span style="font-size: 10pt;">Experience in B2B enterprise SaaS</span></li> <li><span style="font-size: 10pt;">Front-end development experience (HTML, CSS, JavaScript)</span></li> <li><span style="font-size: 10pt;">Experience running customer research studies and usability testing sessions</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>Benefits:</strong></span></h2> <ul> <li><span style="font-size: 10pt;">Market-based compensation (salary + equity)</span></li> <li><span style="font-size: 10pt;">Healthcare, dental, vision, 401(k) and commuter benefits</span></li> <li><span style="font-size: 10pt;">Paid Time Off (holidays, vacation, professional development, volunteer, parental leave)</span></li> <li><span style="font-size: 10pt;">Professional development opportunities</span></li> <li><span style="font-size: 10pt;">All-company lunches</span></li> <li><span style="font-size: 10pt;">Free clean energy</span></li> <li><span style="font-size: 10pt;">A chance to decarbonize and disrupt the energy sector</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>Eliminating carbon footprints, eliminating carbon copies.</strong></span></h2> <p><span style="font-size: 10pt;">Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.</span></p>