Senior Hardware Technical Writer
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Employment type:
Full time
Experience required:
Senior
Salary
Salary not provided
About the company:
Join us in shaping the future of mobility. If you'd like to learn more about what it's like to build the new fueling network, check out our Engineering Blog: www.chargepoint.com/engineering
About Us
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Reports To
Director, Technical Publications
What You Will Be Doing
We are looking for a highly skilled Hardware Technical Writer with over 5+ years of experience in developing high-quality hardware documentation. The ideal candidate should have a strong background in Electrical/Mechanical Engineering, excellent communication skills, and hands-on experience with MadCap Flare. You will work closely with cross-functional engineering, product, and support teams to create comprehensive documentation for hardware products and systems.
Key Responsibilities:
- Develop, write, and maintain clear, accurate, and user-friendly hardware documentation such as:
- Installation guides
- Assembly and disassembly instructions
- Technical specifications
- Maintenance and service manuals
- Regulatory and safety documentation
- Collaborate with mechanical, electrical, and firmware engineering teams to gather technical information.
- Interpret complex engineering drawings, CAD models, and schematics to create accurate documentation.
- Use MadCap Flare to author, manage, and publish content in various formats (HTML5, PDF, etc.).
- Drive documentation projects from initiation to delivery, ensuring adherence to timelines and quality standards.
- Ensure all documentation complies with company standards, regulatory requirements, and industry best practices.
- Contribute to continuous improvement of documentation processes and tools.
Required Qualifications:
- Bachelor’s degree in Electrical/Mechanical Engineering.
- 5+ years of experience in hardware documentation, preferably in the electronics, energy, automotive, or manufacturing sectors.
- Proficiency in MadCap Flare for authoring and content management is a must.
- Strong understanding of hardware design principles and product life cycles.
- Ability to read and interpret engineering drawings and schematics.
- Experience working in Agile or cross-functional team environments.
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience with 3D modeling tools for extracting visuals is a plus.
- Familiarity with version control systems (e.g., Git) and content management systems.
- Exposure to localization workflows and working with translation vendors.
Work Location:
This is an on-site role based in our Bangalore office, with Hybrid working options.
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
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