Senior Client Delivery Lead (H/F)

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Wondering what the salary is for this position? Ask us!

During our initial contact, this is something we always bring up, because we really want to match your experience with the right salary. The reason we don't talk about it here is that we have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

Octopus Energy has a unique culture: we won the award for Best Company to Work For in 2022, on Glassdoor UK we were voted one of the 50 Best Places to Work in 2022 and our CEO, Greg, recorded a podcast about our culture and how we empower our employees. In France, we were awarded the Happy at Work label, and ranked eighteenth out of a total of 1,675 structures in the category of companies where employees find the most meaning.

We are an organization where people learn, decide and build faster. Where they work autonomously, with extraordinary people, on innovative projects. Employee profit-sharing, flex-office, excellent health insurance, soft mobility package, payment of part of the "pass navigo" (public transport pass) above the legal minimum, and even vacation days...we want your investment to be rewarded by benefits you really care about!

At Octopus, we're looking for people who are genuinely caring and empathetic. Equal opportunities are important to us, and we're committed to providing an inclusive and fair working environment. We invite you to apply, whatever your age, gender, marital status, color, disability, pregnancy or parenthood, origin, religious beliefs or sexual orientation. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

We are a flat and agile organisation and plan to remain this way.

We are looking for open minded individuals who are comfortable with ambiguity and an ever changing environment. To thrive here you must be a self-starter and willing to roll your sleeves up to solve any problem, constantly flexing outside of your typical job role to drive progress for our clients and organisation. 

You must be committed to the Kraken way of delivering tech based on simplicity, client happiness and efficiency while bringing senior stakeholders through a journey of change. 

You must be able to challenge beliefs, have the ability to see through multiple viewpoints and build strong relationships . 

We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.