Sales Force Admin

Who We Are

Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.

HQ: Washington, DC

$1.5B valuation; $380M funding to date

What we’re looking for:

We are looking for a Director of Ops Analytics to build and manage a team of high-performing analysts. The team will build critical operational tools that power the day-to-day business, develop key metrics to measure customer health and operational performance, enable ops business users to extensively self-serve on data, provide ad hoc query support, and identify business insights to optimize our biggest cost drivers.

What you’ll do:

• Hire and support a team of 6-8 ops analysts to build key data-based operational data tools, develop business-critical metrics, and provide ad hoc, just-in-time query support.
• Be a senior voice in the organization, discovering key operational data insights and communicating them to drive step-changes in Arcadia’s revenue and profitability.
• Own the analytics relationship with ops executives and other stakeholders and develop a deep understanding of the operations function and its needs and objectives
• Develop Arcadia’s operational data analytics strategy and processes to achieve proactive engagement, effectively prioritize and deliver, and enable self-service by ops business users
• Take on individual contributor analytics as needed to support the team
• Work with analytics peers to develop strong analytics practices and conduct analysis with an eye toward the holistic organization.

What will help you succeed:

Must-haves:

• 8+ years in data analytics, business analytics, data science, statistics, or related field
• Track record leading teams to consistently deliver stakeholder-facing analytics with strongly positive stakeholder feedback
• Significant experience conducting proactive exploratory data analysis, distilling actionable insights and recommendations, and telling a story with data
• Strong communication skills, including with executive leaders
• Strong knowledge of SQL
• Extensive experience with BI tools like Looker or Tableau
• Ability to thrive in a fast-paced, dynamic environment

Nice-to-haves:

• Statistics basics
• Basics of Python or R
• Familiarity with dbt or other data modeling systems and techniques
• Experience working with business operations teams

Benefits:

Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in Chennai, India.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.