We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
Why else you'll love it here
• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
If this sounds like you then we'd love to hear from you, tell us what you care about, why Octopus feels right and most importantly, bring us the real you! Applying for jobs can be a bit scary so have a nose through some of our tips first 🚀
P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at
[email protected] and we’d love to help!
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
What you'll do
As Regional Leader for East Anglia, you’ll grow, develop and lead our Norfolk team of face-to-face ambassadors and their Team Leader, setting the standard for performance, culture and conduct
You’ll spend around 90% of your time at venues with your team. You'll be right there in the action: coaching, supporting, and demonstrating what true customer love looks like so every individual can reach their potential
You know that mind-blowing results don't happen by accident - they come from getting stuck in, nailing the details, and doing the right things consistently. You’ll use data and real insights to coach your team right past their targets
You’ll be a frontline ambassador for Octopus Energy, ensuring your team delivers an exceptional customer experience while living our culture and values
You’ll work closely with your Divisional Leader and fellow Regional Leaders to consistently share good ideas, while being confident to challenge upwards as well as lead your team
You’ll be comfortable operating autonomously within clear targets and best-practice guidelines. You won’t need to be the loudest person in the room, but you will be the most influential
What you'll need
Experience within face-to-face sales, customer experience or leading and coaching people
Experience working across venues, events, retail or D2D
A data-savvy approach, using insight to improve performance
Experience recruiting, developing and getting the best out of people
Confidence presenting performance and ideas to senior stakeholders
A curious, commercial and energetic mindset
Confidence giving difficult feedback and having honest conversations
Resilience, especially when things don’t go to plan
The confidence to challenge upwards and question how things are done
A leadership style that leads from the front and celebrates other people’s success
A genuine belief that people perform best when they feel supported, trusted and accountable