Quality Program Manager

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

As our Quality Manager in Tulsa, you will be pivotal in establishing and maintaining the "gold standard" of quality for our rapidly expanding operations. You'll lead a dedicated team to meet the rigorous testing and inspection needs for our multiple electrical power system product lines.This role will directly oversee three critical functional areas: quality control, testing, and UL compliance/final inspection. A key focus will be implementing and overseeing a new Quality Management System (QMS) for cutting-edge product lines coming into our Tulsa facility.

What You’ll Be Working On:

• Deploying the Crusoe Quality System at the operational level, providing comprehensive quality leadership across the organization.

• Offering total quality leadership and support to our customers, suppliers, partners, and internal support service functions.

• Leading the internal ISO 9001 audit program for the operation and managing the corrective action system in conjunction with the management review process.

• Coordinating support for production manufacturing, focusing on problem-solving, process improvements, and resolving manufacturability issues.

• Supporting the coordination of customer return analysis and ensuring timely responses to customer inquiries.

• Collaborating with Design Engineering and Supply Chain to ensure quality criteria are clearly identified on all newly established parts and effectively communicated to suppliers.

• Developing and leading routine risk assessment activities (e.g., PFMEA) for all new products and changes affecting existing products.

• Partnering with engineering to support all New Product Development (NPD) launch-related projects and milestones, specifically concerning testing processes, to achieve zero defects and launch readiness.

• Executing or facilitating all aspects of Advanced Product Quality Planning (APQP) and Part Approval Process (PPAP) for both suppliers and customers.

• Managing revisions of process control documents such as PFMEAs, Control Plans, and other quality tools to ensure ongoing compliance.

• Analyzing key quality metrics and manufacturing process metrics (including those relevant to internal scorecards and customer systems) and performing periodic reviews to evaluate results and establish action plans to close gaps at an operational level.

• Serving as the primary Quality interface and expert between the operation and its customers, proactively identifying and anticipating their needs and expectations to ensure satisfaction.

• Providing support to the Supplier Resource Management organization relative to Supplier Quality Assurance activities, and acting as the Quality interface and support for the organization’s suppliers and partners.

What you’ll bring to the team:

• Bachelor’s Degree from an accredited institution.

• Five (5) years of experience in quality, manufacturing, and/or engineering.

• Two (2) years of experience leading people or project teams.

• Must be eligible to work in the United States without company sponsorship now or in the future.

Bonus Points

• Master’s Degree in Engineering or Business from an accredited institution.

• Six Sigma Black Belt or Green Belt certification.

• Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) certifications from ASQ.

• Experience either managing or supporting ISO 9001 Quality Management Systems.

• Demonstrated experience with electrical power systems manufacturing, including switchgear, power distribution units, or related electrical equipment.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts 

• Paid Parental Leave 

• Paid life insurance, short-term and long-term disability 

• Teladoc 

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $200 per month

Compensation:

Compensation will be paid in the range of $110,000 - $130,000 + bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.