Program Manager Service Enablement

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

 

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

 

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

This role requires a proven operator who can interact at all levels of the business in order to enable the creation, delivery, and management of a holistic non-technical service training program. Applicants should possess a deep understanding of service center operations or a mechanical environment and demonstrate the ability to explain complex subjects in a way which can be easily understood and adopted by a diverse, ESL audience.

 

The ideal candidate will have experience in automotive Service, Service Training, or a mix of both with an understanding of performance coaching and proven experience supporting a strong Learning & Development culture. This role will rely on experience as a trainer/facilitator with knowledge of sales, delivery, and/or service department operations, and systems.

 

To be successful, you must thrive in ambiguous situations and demonstrate flexibility in the face of shifting priorities in a fast-paced environment. The ability to think big and focus on scalable, measurable processes which drive immediate results to help establish and support a strong learning culture are critical. Up to 75% travel could be required at times based on business needs.

 

At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.

 

Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.