Program Manager, Contingent Workforce Process, Systems & Tools

Number of employees

2600

Foster City, CA, United States

Posted on: 2025-05-01

Category: emobility

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.


Zoox is looking for an experienced program manager to lead the operations for our expanding contingent workforce operation. The PM will manage the operations for a scaling program, driving process improvements and efficiencies, and partnering closely with our Recruiting, HR, Procurement, legal, and Finance teams. This individual will serve as the point of contact for all contractor-related needs including resource requests, vendor selection, analytics, on-boarding/off-boarding, and compliance.

Compensation and Benefits
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $129,000 to $162,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
 
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

In this role, you will:

  • Manage all aspects of the contingent workforce lifecycle from sourcing, interviewing, onboarding, extensions, and offboarding for all contingent worker types
  • Lead a team of specialists, coordinators, and recruiters to support all contingent labor/contractor requests at Zoox
  • Function as the SME to drive appropriate non-employee hiring decisions; understand the requirements for independent contractors and guiding the business areas to make the correct hiring decisions
  • Continuous review of overall program health to create efficiencies in process and identify potential risk factors; engage with the appropriate teams to review any risk factors and come up with a solution to mitigate the risk factor
  • Drive strategic initiatives from conceptualization to execution to increase the efficiency and effectiveness of the program
  • Identify, develop, and manage supplier relationships ensuring optimal support and performance
  • Coordinate internally with various stakeholders/cross-functional group
  • Liaise with vendors and the internal ER team to resolve ER issues where contractors are involved
  • Qualifications:

  • 7+ years of contingent workforce management experience, preferable in a high-growth environment
  • 3+ years of contingent workforce program management experience
  • In-depth knowledge of contingent workforce management best practices and contingent worker classifications
  • Extensive experience utilizing a VMS (i.e. VNDLY, Beeline, Fieldglass)
  • Understanding configurations and reporting/analytics within a VMS preferred
  • Experience with financial tools a plus
  • Excellent operational, analytical, and organizational skills
  • Experience with vendor management and project management skills
  • Excellent communication, interpersonal, and problem-solving skills
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