Product Owner - Global Service Sales Enablement (m/f/d)

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.

For more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

The Product Owner, Global Service Sales Enablement is responsible for a portfolio of energy storage servicing solution tools that enable our global sales teams to create winning proposals and deliver an excellent customer experience for maintenance of battery energy storage solutions. The Product Owner provides leadership and is an active contributor throughout the tools’ lifecycle: from initial design & prototyping, development, maintenance, through tool deprecation. The Product Owner is an energetic evangelist for the tools, working closely with global cross-functional stakeholders and contributors and delivering predictably on a product roadmap that strikes an effective balance between competing needs.  

The Product Owner reports to the Director of Commercial Operations, works in close collaboration with the Director of Product Management, Global Services and the Director of Operational Excellence, Global Services and has no direct reports, but is expected to lead globally distributed product contributors through indirect influence. 

Collaborate with regional sales/solution engineering teams & global stakeholders to understand, anticipate, and validate tooling needs and translate them into documented, actionable product requirements. 

Collaborate with Fluence IT and other global contributors to manage the backlog of epics (projects), defects & tasks, prioritize items and plan agile tool releases. 

Create succinct business assessments for tool development efforts to guide prioritization and justification of resource allocation. 

Work closely with Fluence IT in tooling architecture and development coordination (staffing), as well as coordination with other work streams (specifically the hand-off to service execution, and the service renewal process).  

Define acceptance tests & ensure quality assurance throughout the lifecycle. 

Lead & execute organizational readiness activities to ensure effective tool application, e.g. provide appropriate tool training, coaching, and documentation. 

Be the chief representative of the tools to global stakeholders, sharing information in proactive and ad hoc formats.  

Collect & maintain information on 3rd party tooling options to make build-vs-buy decisions; stay informed of relevant technical innovations in enterprise software to leverage in real enhancement of tools.  

Be a collaborative team member of the commercial team; participate in team meetings, step in for other team members as needed and feasible; contribute to a culture of respectful, open team communications. 

 

Bachelor's degree in Engineering, Computer Science, Business, Finance, or related fields.  

3+ years of experience in service solution sales and renewals, preferably with energy utility systems. 

Strong attention to detail; ability to anticipate and effectively mitigate complex process risks. 

Ability to manage multiple projects simultaneously; to prioritize effectively. 

Effective verbal & written communicator (in English language); collaborative listener; ability to communicate insights concisely to both technical and non-technical audiences. 

Proficiency in business/financial acumen; ability to succintly communicate business value for proposed solution development. 

Familiarity with agile innovation methodology. 

Working knowledge of software data modeling, development architecture & quality assurance. 

Ability to work with large group of globally distributed stakeholders in a virtual collaboration environment. 

Proficiency in the use of analytic tools; preferred experience with Salesforce, Atlassian Jira, and MS Excel.