We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
Welcome to the future of energy
We are both an electricity retailer and a tech platform and we think there is no better way to address our greatest challenge, climate change, than with the combination of those two.
Through our proprietary tech platform, Kraken, we are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable. We’ve distinguished ourselves by being named 2020’s Energy Provider of the Year, which highlights our commitment to exceptional customer service. In many markets we are a leading employer on Glassdoor for best places to work.
Kraken Tech is at the forefront of the energy transition and developing the technology and products to meet the challenges of decarbonization. As Product Manager, you will be a key member of the flexibility team that is instrumental in delivering our global ambitions at a rapid pace.
The Texas grid is highly volatile. However, the increased adoption of smart connected devices across residential customers provides a lot of opportunities. Utilizing these connected devices to deliver flexibility is key for developing the grid of the future. Intelligent Octopus enables this, and gives customers with flexible assets access to the cheapest retail rates. Intelligent Octopus is central to Octopus Energy’s growth strategy in the USA.
You’ll be a key member on the Intelligent Octopus product team, responsible for identifying opportunities, outlining solutions and driving the product forward across a range of connected devices. You’ll be the voice of the customer, ensuring we’re shipping products that customers love, are commercially viable, meet business objectives and are within the desired scope.
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
What you'll do
Define, communicate and update the product roadmapWork closely with the Energy Markets Manager to deliver flexible products in our Kraken platformWork with the different stakeholders within the organization to map out the customer journey, identify solutions and prioritize solutions.Develop rapid experiments and testing. Analyze experiment results and determine product changes and improvements based on test outcomes. Scope out product proposals to ensure we’re building the best product, in the optimum time frame. Work closely with designers and developers to ensure solutions align to product spec.Collaborate with developers across our technology platforms to ensure project specs are clearly defined, and technical considerations effectively shape product decisions. Review customer feedback and customer analytics to conduct experiments and make effective decisions.Regular dialogue with the Operations Team to develop continuous learnings on customer feedback, complaints, pain points and suggestions. Work closely with the Marketing Team to develop product messaging and assist with marketing campaigns to drive acquisitionEvangelise the product across the business and convert inbound business requests into production-ready functionality.Analyze and report on product health, ensuring that risks are identified early, and issues are resolved quickly. Celebrate product success and raise visibility between markets and across the wider business. Work closely with third party partners on product functionality, technical requirements and support as well as driving customer growthCross-collaborate with global Intelligent Octopus team on global roadmap, product requirements and ensure that local requirements are fed into global product proposals.What you'll need
3+ years experience managing & delivering complex digital products.Experience engaging with a wide variety of stakeholders concurrently.Willingness to work flexibly across international time zonesA start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business.You will need to be able to recognise what needs to be done (and, just as importantly, what doesn’t need to be done right now) based on the overall goals of the team and our strategic direction. Excellent communicator both verbal and written.Super organized with an eagle eye for detail. Fantastic ideas come from everywhere so you’ll need to be able to spot and harness them.Be comfortable with working across multiple tasks, projects & managing competing priorities.Strong ability in excel and data analysis.A deep interest in sustainability, green energy and achieving net zero. Why else you'll love it here
Great medical, dental, and vision insurance options including FSAs.Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.401(k) plan with employer match.Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits.Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location.Wondering what the salary for this role is? Just ask us! When on a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!