People Operations Specialist

About Pivot Bio:  

Fueled by an innovative drive and a deep understanding of the soil microbiome, Pivot Bio is pioneering game-changing advances in agriculture. Our products harness the power of naturally occurring microbes to provide nutrients to crops and new sustainable ways for farmers to reduce the usage of fertilizers as they work to help feed the world’s growing population.

Read/Hear more about Pivot Bio on Forbes or PBS News Hour. 

Position: People Operations Specialist

Location - Flexible  

We are seeking a People Operations Specialist to join our People team at Pivot Bio. The successful candidate should be enthusiastic about upholding the team mission of People Operations by employing strategies, systems, structure, and solutioning to enable everyone to be more productive at work. This position will be heavily involved in maintaining the strong relationship People Operations has with the business by being a primary source of People team knowledge and excellent customer service-based support. If you’re passionate about being a subject matter expert and owner of behind-the-scenes processes and critical foundational support, join us to recommend process improvements, create outside-the-box solutions, and be a part of a team that invites you to expand your vision of what’s possible. 

What you'll do: 

• Act as a primary contact for all People team administrative needs 
• Act as an end-to-end subject matter expert in data entry accuracy and People Team document organization to ensure ease of access and accurate reporting 
• Own or co-own People Operations and full People team process consulting and design 
• Own or co-own People Operations’ components of the employee offboarding process 
• Recommend new and self-manage assigned projects to improve People Operations’ support of the greater People Team and the full organization  
• Acts as a liaison between the People Operations team and other internal and external support functions to ensure end-to-end success of initiatives 
• Ensure positive new employee experience, including but not limited to launching onboarding, answering questions, and coordinating receipt of required documents 
• Act as an expert in managing the People Operations team shared inbox, ensuring responses to incoming requests within provided SLAs, either by self-response or managing others to completion 
• Create and maintain detailed SOPs outlining processes for your work streams 
• Develop and maintain expert level of knowledge of guidelines, business processes and systems 
• General administrative support for other People Operations and broader People team members  

Desired Skills and Experience: 

• Bachelor’s degree in human resources or business, or equivalent experience 
• 4+ years Human Resources/People Operations/Shared Services experience required 
• Demonstrated success in supporting and partnering with all levels of staff 
• Efficient user of key HR/business technology, such as Microsoft Office, BambooHR, Greenhouse Recruiting and Onboarding, or other similar technologies 
• Aptitude for learning new systems, experience with triaging and diagnosing tier 1 user/system issues 
• Experience working cooperatively in a shared team inbox 
• Resourceful, self-driven with a sense of urgency 
• Ability to flex and quickly adapt to multiple high, and potentially shifting, priorities in a fast-paced, large startup environment 
• Organized, strong attention to detail and follow-through 
• Ability to work cooperatively within a developing team structure 

Must be authorized to work in the United States 

What we offer: 

• Competitive package in a disruptive startup 
• Stock options 
• Health/Dental/Vision insurance with employer-paid premiums 
• Life, Short-Term and Long-Term Disability policies 
• Employee Assistance Program with free referrals and discounts 
• 401(k) plan, 3% Match 
• Commuter benefits 
• Annual Training & Development support 
• Flexible vacation policy with a generous holiday schedule 
• Exciting opportunity to work with a talented and fun team