People Operations Coordinator

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

We’re looking for a People Operations Coordinator to join our People Operations team in London. 

This role is to ensure we maintain our outstanding candidate experience through the post offer stage until someone's first day, using our automated onboarding journey.

The main areas of support will be: the creation of contracts and employee profiles, improve and automate our new starters journey from point of offer, through onboarding to their first day. 

You will be the candidate's first point of contact for questions that arise. You will support our managers with system related questions like internal movers or updating information on a candidate's profile. You will also need to work closely with our recruiters in the Talent team to ensure an incredible candidate experience as well as gather feedback on how we can always improve. 

We have various teams across a complex business so you must be used to working in a fast paced environment, while maintaining focus on detail. You need to be agile, flexible and build rapport quickly with our internal and external stakeholders as the business grows.

You’ll also have the opportunity to get involved with wider People Operations activities, including helping manage team member and manager queries about our systems and processes.