Manager, Client Solutions

Mast Reforestation

Seattle, Washington, United States

Posted on: 2023-02-16

Category: climate

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Mast Reforestation is a climate tech company with a mission to make reforestation scalable. As bigger, hotter, and more frequent fires increasingly destroy forested land each year, Mast facilitates faster, more resilient forest regeneration. Mast provides vertically integrated reforestation services to get forest restoration projects up and running in weeks, not years. Services include seed collection, seedling cultivation, site preparation, seedling hand planting, aerial drone-based seeding, and ongoing site monitoring. To fund its projects and open new revenue streams for landowners, Mast sells forward-looking carbon removal credits that allow companies seeking carbon neutrality to invest in reforestation projects for 200 years or more. Mast’s investors include Alexis Ohanian’s Seven Seven Six, Social Capital, DBL Partners, Marc Benioff’s TIME Ventures, Elemental Excelerator, and more. To learn more, visit MastReforest.com.

About DroneSeed/Silvaseed:

DroneSeed is a climate tech company working to make reforestation scalable. We combine tech and traditional forestry methods to reforest land affected by wildfires with forward-looking carbon offsets to fund it all. DroneSeed is a vertically-integrated provider of reforestation services to get projects up and running in weeks, not years: planning, the largest seed and seedling supplies in the West, massive nursery operations, and seeding and planting execution. To fund its operations and open new revenue streams for landowners, DroneSeed sells forward-looking carbon offsets that lock in CO2 removal for at least 100 years, among the first of their kind available on the voluntary offset market.

DroneSeed HQ: Ballard Brewery District, Seattle, WA

Silvaseed HQ: Roy, WA

Team size: ~100

Clients: 3 of 5 largest timber companies, nonprofits such as The Nature Conservancy, Tribal Nations, state and federal agencies, small family forests

TL:DR? Check out this Ecopreneurs video by Salesforce.

(hyperlink: https://www.salesforce.com/plus/series/Ecopreneurs/episode/episode-s1e5)

If our work thrills and inspires you, we’d love to receive your application!

What you'll be doing:

DroneSeed is hiring a Client Solutions Manager to provide critical support to the Originations team by managing the landowner qualification process for reforestation carbon project development with the goal of increasing the number of qualified leads that turn into contracted projects. Reporting to the Senior Director of Client Solutions, the primary responsibilities include cultivating relationships with landowners, land managers, foresters, and agencies to qualify and facilitate the close of project development agreements. This role will work closely with the Director of Origination and be the primary point of contact with customers during the qualification and contracting phase of a reforestation carbon project. This individual will work with internal departments (Business Development, Forestry Operations, GIS, etc.) to qualify, nurture, and negotiate reforestation contracts leveraging the Company’s vertically-integrated platform for reforestation. The outcome of your work will be the advancement of carbon offset projects that will result in tens of thousands of legally protected acres of forest while removing millions of tonnes of carbon from the atmosphere over the ensuing decades as the forests recover from catastrophic wildfires. The ideal candidate will have experience in organizational leadership, account management, or direct customer service with a 5+ year track record of successfully closing project development or sales contracts. Experience in timber, forestry, or other natural resources industry is highly desired. Seniority level will be based on candidate experience.

As of February 2023, the base salary for this role falls within this band: $75,000 to $100,000 p.a. We'll determine the candidate's level based on their experience and skill level.

DroneSeed and its subsidiaries offer:

- Competitive salary

- Location-based compensation

- 75% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans

- Company’s incentive stock options (ISO)

- Retirement saving plan: 401(k) and Roth 401(k)

- Commuter Benefits in eligible cities

- 6 paid holidays. Two shut-down weeks per year.

- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.

- Annual allowances for Work-from-home employees

- Relocation support for out-of-state employees

Job Responsibilities

Working closely with Originations Director to qualify new project leads identified through direct originations, sales channels, or inbound.

Act as the point of contact with a qualified landowner and form a thorough understanding of the prospective project and landowner individual needs to create a series of affirmatory document milestones, culminating in an executed Project Development Agreement.

Lead the qualification process with internal and external teams, including Origination, Business Development, Forestry Operations, and GIS.

Facilitate the creation of sales assets such as presentations, proposals, reports, and agreements associated with project prospects.

Collaborate with internal and external subject matter experts to provide evaluations, analyses, or reports that support business opportunities.

Efficiently work across multiple SaaS systems (e.g., SFDC, ClickUp, Trello, Google Workspace) to support and track project opportunities.

Develop a deep understanding of our business verticals to draw on the right resources at the right time and effectively communicate our products and services to new customers.

Nurture a knowledge of forest management and reforestation practices.

Represent the company at events and conferences.

Qualifications

5+ years experience in organizational leadership, account management, or direct client-facing roles

Experience in the forest or natural resources industry capacity preferred

Bachelor’s degree or higher in biological sciences (forestry, natural resources, agriculture), business, engineering, or related field

Deep understanding of project development, project lifecycle, financial models, value chains, and familiarity and confidence in landowner negotiations

Ability to manage and support multiple projects simultaneously, with varying complexity

Experience working with an interdisciplinary team on complex and multi-phase projects

Highly personable and comfortable having a conversation on the phone or in person connecting customer needs to the Company’s solutions

Experience in CRM platforms like SFDC expected

Self-motivated with the ability to work remotely effectively with minimal supervision

Ability to thrive in a dynamic, fast-paced start-up team environment

Excellent people, entrepreneurial, organizational, and analytical skills

Excellent written and verbal communication skills and experience in public speaking are a must

Effective computer skills, including Google Workspace and/or Microsoft suite

Able to travel to remote locations up to 25% of the time

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