Installation Quality Specialist

Zero Homes

Denver, Colorado

Posted on: 2026-09-18

Category: housing

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Employment type:

Full time

Experience required:

Intermediate

Salary

$80,000.00 - $110,000.00

About the company:

Zero Homes is building the industry's most advanced digital-first home upgrade platform, enabling high-fidelity Heat Pump and electrification design, entirely remotely.

Using your smartphone and powered by our high-precision design platform, we generate a full digital model of your home, removing the need for contractor site visits and slashing design costs. We’re not just offering estimates—we’re producing buildable, ACCA-certified Manual J® load calculations that rival or exceed traditional field methods for heat pump sizing, as validated by the Department of Energy. And we're not stopping at heat pumps. Our Remote Quote process unlocks pricing, equipment selection, and savings forecasts in a fraction of the time through a seamless homeowner experience.

About Zero Homes

Our mission is to rebuild American communities through healthy, affordable homes.

At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects.

Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience, transforming home upgrades from a source of anxiety into a seamless experience.

Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months.

We work by a clear set of values:

Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems.
Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience.
Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners.
Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together.

If you are ready to build a world-class consumer experience that genuinely rebuilds American communities, come build with us.

About This Position

Every install we hand to a homeowner passes through contractor partners we don't directly employ. You'll run the pre-install QA check that catches design and site problems, run the post-install QC check that decides whether a job meets our standards, and own all punch list items from start to completion.

Just as importantly, you'll own the contractor experience through that process, making sure our standards are clear, issues are resolved quickly, and crews aren't left guessing about what good looks like. You'll be the technical phone-a-friend for both our contractors and our install coordination team, which means when a crew hits something unexpected on site, you're the technical resource that provides the solution.

Your job is to help contractors do great work with Zero: fewer surprises, faster answers, clear expectations, and a partner they trust when something goes sideways.

Who You Are

You've spent 3-5 years installing and servicing HVAC systems, and you can tell whether an install was done right. You're the person who notices the thing everyone else walked past, and you can raise it with a contractor in a way that gets it fixed without turning into a negotiation. You understand that quality isn't just enforcement, it's creating an environment where good contractors can succeed, improve, and enjoy working with us.

You're comfortable being the escalation point: a crew calls you mid-install with a line set routing problem or an unexpected wiring or controls problem, and you can talk them through it or drive out and solve it yourself.

You like systems, but you'd rather build a process that makes a contractor's job easier and helps them get it right the first time than a document nobody reads. You build credibility with crews because you've done the work yourself, communicate clearly, and treat contractors like partners rather than problems to manage. When a problem needs to be solved today, you handle it with a can-do attitude.

What You Bring

3-5 years of hands-on residential HVAC installation and supervisor / management experience, with the depth to review someone else's work and deliver constructive advice.

Experience running quality checks on residential installs

The ability to give clear technical direction to contractors and coordinators, both on site and over the phone

Comfort reading equipment layouts and specs

Willingness to do the work yourself: local site walks, simple inspection correction in the field, part runs and deliveries, and covering local service calls.

Valid driver's license and clean driving record

Bonus: EPA 608 certification, NATE certification, Master mechanical license