About the company:
Last Energy is a nuclear energy company that designs, builds, owns, and operates small modular reactors (SMRs) for industrial and commercial customers. The company's flagship product, the PWR-20, is a 20 MWe pressurized water reactor that is fully modular and factory-produced, enabling faster and more cost-effective deployment than traditional nuclear power plants. Last Energy serves as a behind-the-meter independent power producer, supplying reliable baseload electricity to energy-intensive industries including data centers, metals production, food and beverage, pulp and paper, chemicals, and cement manufacturing.
The company's mission centers on making nuclear power radically simpler and more accessible by removing the burden of development, financing, and operations from customers through a power purchase agreement model. This approach aligns nuclear energy deployment with the urgent need for resilient, low-carbon power, particularly as demand from AI infrastructure and industrial growth accelerates. Last Energy's use of proven reactor technology combined with proprietary steel containment systems is designed to streamline licensing and reduce construction timelines.
Last Energy represents a new generation of nuclear developers focused on decarbonizing hard-to-abate industrial sectors with firm, emissions-free power. By standardizing and modularizing the entire plant through factory manufacturing, the company aims to bring predictable costs and schedules to a sector historically challenged by both, positioning SMRs as a practical climate solution at commercial scale.
Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment.
This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results.
Key Duties & Responsibilities
Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
Own new hire onboarding and device lifecycle: account provisioning, laptop imaging, and iPhone enrollment via Apple Business Manager and Google MDM, and asset inventory tracking
Administer user accounts, access, and endpoint compliance across Google Workspace and the managed device fleet
Document recurring issues and solutions, building out internal standards and a knowledge base as common problems are identified
Other duties as assigned
Qualifications
1-2+ years of hands-on IT support/helpdesk experience, with strong first-principles troubleshooting instincts
Demonstrated ability to self-teach and research independently, using AI tools as an aid rather than a crutch
Working knowledge of Windows and macOS environments, along with foundational networking concepts (DNS, DHCP, VPN, basic connectivity troubleshooting)
Experience with Google Workspace administration and mobile device management (Apple/Google MDM) preferred
Enthusiastic about being on-site 5 days a week
