Zum is a student transportation company headquartered in the United States that provides technology-driven school bus and ride services for K-12 students. The company partners with school districts to modernize student transportation through a platform that connects drivers, schools, parents, and students in real time, offering improved safety, visibility, and efficiency compared to traditional school bus operations. Zum emphasizes the use of data and technology to optimize routes and improve the overall transportation experience for families and school administrators.
A core part of Zum's mission is accelerating the transition to clean transportation by deploying electric vehicles for student transit. The company has committed to electrifying its fleet and has partnered with school districts and utilities to introduce electric school buses, reducing greenhouse gas emissions and improving air quality for children and communities. Zum positions itself as a leader in sustainable student mobility, aligning fleet electrification with broader climate goals.
What makes Zum unique is its integrated approach combining a managed services model with proprietary technology and a growing electric vehicle fleet. Rather than simply selling software, Zum takes on the full operational responsibility of running transportation programs for school districts, making it easier for districts to transition to greener, more efficient systems without the burden of fleet ownership or logistics management.
About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
We're seeking a skilled Technician II to contribute to maintenance operations at our St. Louis, MO site. This role encompasses vehicle diagnostics, repairs, and preventive maintenance with increasing complexity. You'll diagnose mechanical and electrical issues, assist with major component rebuilds, and ensure vehicles meet stringent safety and compliance standards. You'll be a vital part of our transportation operations, maintaining fleet reliability and safety for students and communities.
What Makes You Successful in This Role
You're a developing technician who excels in a dynamic maintenance environment where challenges vary daily. You balance efficiency with meticulous attention to safety and quality standards. You're a capable problem-solver who can diagnose issues across major vehicle systems and execute repairs with confidence. You're eager to expand your skills and learn from senior technicians while taking ownership of your assigned work. You're comfortable performing diagnostics with modern tools, executing complex electrical and AC repairs, and maintaining thorough documentation. You keep your workspace organized, follow proper procedures, and consistently deliver quality repairs.
Responsibilities
Vehicle Diagnostics & Repair
- Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, transmissions, and oil, temperature, gas regulating components, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements.
- Assist Tech I’s with the rebuilding of engines, transmissions, and differentials as assigned by the manager.
- Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully.
Maintenance Operations & Quality Control
- Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility.
- Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level.
- Perform work assigned by manager or lead when supervised.
- Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form.
- Perform road calls and on-the-road repairs as assigned.
Safety & Compliance
- Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
- Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse
- Work assigned shift and overtime as needed (AM/PM)
Qualifications
Basic Qualifications:
- Minimum of two to four years medium/heavy truck Fleet mechanic repair experienc
- Diagnostic, Electrical, and AC skills are a must.
- Technical knowledge of major vehicle systems and diesel equipment is required.
- Previous fleet experience with familiarity with diesel and gasoline systems.
- Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician.
- Ability to use good judgment and decision-making skills.
Prefrred Qualifications:
- Valid CDL License (Must be able to obtain within the first 90 days of employment).
- ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.