Zum is a student transportation company headquartered in the United States that provides technology-driven school bus and ride services for K-12 students. The company partners with school districts to modernize student transportation through a platform that connects drivers, schools, parents, and students in real time, offering improved safety, visibility, and efficiency compared to traditional school bus operations. Zum emphasizes the use of data and technology to optimize routes and improve the overall transportation experience for families and school administrators.
A core part of Zum's mission is accelerating the transition to clean transportation by deploying electric vehicles for student transit. The company has committed to electrifying its fleet and has partnered with school districts and utilities to introduce electric school buses, reducing greenhouse gas emissions and improving air quality for children and communities. Zum positions itself as a leader in sustainable student mobility, aligning fleet electrification with broader climate goals.
What makes Zum unique is its integrated approach combining a managed services model with proprietary technology and a growing electric vehicle fleet. Rather than simply selling software, Zum takes on the full operational responsibility of running transportation programs for school districts, making it easier for districts to transition to greener, more efficient systems without the burden of fleet ownership or logistics management.
About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
The Lead Dispatcher is responsible for leading and coordinating daily school transportation dispatch operations to ensure the safe, reliable, and efficient transportation of students. This position serves as the operational leader for dispatch activities, providing oversight of route performance, driver accountability, service recovery, and real-time operational decision-making.
The Lead Dispatcher acts as the primary communication link between drivers, dispatch staff, schools, parents, and transportation management while ensuring compliance with safety regulations, company policies, and student transportation standards. This role plays a critical part in optimizing service delivery, supporting school-year startup planning, monitoring key performance indicators (KPIs), and driving continuous operational improvement.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
