Business Operations Specialist - Electroverse

Octopus Energy

4300

London (GB), United Kingdom

Posted on: 2025-10-28

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

We’re making electric vehicle charging as smart and as simple as possible, by building the giant, virtual charging platform of the future.

In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.

But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.

Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging.

We’re looking for a talented Business Specialist to join the Octopus Electroverse for Business team, to offer next-level customer service and support our business customers in their transition to sustainable energy.

What You’ll do…

Support Clients: Provide exceptional support to both new and existing clients, ensuring their needs are met and their experience is top-notch.

Vetting & KYB Checks: Handle the vetting of new sign-ups and conduct Know Your Business (KYB) checks to ensure compliance standards

Collaborate Across Teams: Work closely with our product and tech teams to address user requests and share feedback, making sure our products evolve to meet client needs.