Application Support Analyst

Number of employees

3800

London, UK, United Kingdom

Posted on: 2024-06-11

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need more people to help us make our vision a reality.

As part of the wider Octopus Energy group, Octopus Energy Generation sources, invests in and actively manages a range of utility scale renewable energy assets. We are looking to expand our team as we continue to scale our investments base of c£7bn.

Since entering the renewables market in 2010, Octopus Renewables has grown to become the largest investor of solar power in Europe and a leading investor in onshore wind. We currently manage an increasingly global portfolio of renewable energy assets. The operational portfolio includes over 250 energy generating companies, delivering revenue in excess of £250m pa.

We are seeking an Application Support Analyst to join our dynamic Octopus Energy Generation team. Reporting to the Business Operations Manager, you will manage and maintain our Accounts Payable software, Yooz, and Fund Management software, eFront Invest. Your key responsibilities will include system administration, troubleshooting, user support, and collaborating with the Business Systems Analyst for onboarding new external counterparties.

You will ensure the smooth operation and reliability of our financial systems, focusing on user functionality, system setup, comprehensive user training, and enhancing system performance and data quality in collaboration with the Fund Management, Finance, and Operations teams.

This position requires an average of 3 days in the office per week 

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

  • Act as the primary system administrator and provide first line support to system users
  • Ability to troubleshoot effectively and independently manage system setup
  • Lead on the update and maintenance of systems to ensure high data quality standards are met
  • Support the Business Systems Analyst to roll out Yooz to external counterparties
  • Lead the delivery of systems training to users
  • Seek to improve existing processes, identifying improvements and efficiencies
  • Work closely with a broad range of teams including system vendors, external asset managers and OEGEN’s Finance, Investments, Fund Management and Asset Management teams

  • What you'll need

  • Previous experience in system administration, particularly within financial services
  • Involvement in implementing a finance system
  • Financial services experience and understanding of accounting
  • Experience using Microsoft365 (ideally SharePoint, Excel, PowerPoint, PowerBI, Power Apps and Visio)
  • Experience in training with excellent oral communication/presentation skills 
  • Strong communication and stakeholder management skills
  • Demonstrable experience of working closely with 3rd Party suppliers
  • Passionate about working in energy and contributing to the energy transition
  • Has great attention to detail
  • Learns fast and is enthusiastic about learning new systems
  • Strong numerical skills
  • Excellent time management skills and organisation skills
  • Why else you'll love it here

  • Wondering what the salary for this role is? On a call with one of our recruiters, this is always something we cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! We will also ask your current salary - we want to let you know this upfront so you're comfortable talking about it on a call with us.
  • Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
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