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Employment type:
Full time
Experience required:
Intermediate
Salary
Salary not provided
About the company:
We provide distribution grid operators with the Intelligent Grid Platform (IGP) – a software suite that brings all your grid data together to enable real-time decisions, long-term planning, and much, much more.
With real-time digital twins, automated grid assessments, and live monitoring, IGP empowers DSOs to manage increasing infrastructure complexity, renewable integration, and growing power demand.
Our applications cover the full spectrum of operations and planning:
🔹 Process thousands of connection requests in minutes, not days
🔹 Detect grid congestion risks before they cause trouble
🔹 Simulate and plan new grid areas with confidence
🔹 Evaluate the grid impact of EVs, PVs, and heat pumps before they’re built
IGP integrates seamlessly with existing systems like GIS, NIS, SCADA, MDM, EDM and others – enhancing visibility without overhauling existing workflows. And because it’s modular, grid operators can start where they need impact the most.
Trusted by grid operators across Europe and beyond – from Westnetz to Helen Electricity Network and Eversource – envelio's IGP is setting new standards in grid management and planning, facilitating a smoother transition to renewable energies.
💡 Not sure which part of IGP fits your needs? We’ll help you find it.
👉 Visit our product pages or message us directly.
🚀 Want to work with us? We're hiring – and with a 95% recommendation rate on Kununu, we're proud of the culture we've built. ⭐ Check our open positions on Kununu: https://www.kununu.com/de/envelio
About Working at envelio
Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving. In short: own it, love it, grow with it.
We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 200 envelians are already on board. Dive in and thrive!
Your Role
We are looking for a motivated Working Student to support our Customer Success Team in Cologne.
In this role, you will gain hands-on experience working with customers, contribute to customer projects, and support experienced Customer Success Managers with standard trainings and webinars.
How You Make an Impact
- You support our Customer Success Managers in customer projects and help customers in a structured and solution-oriented way.
- You take ownership of your own tasks in customer interactions – from preparing and documenting information to preparing customer-specific content and following up on next steps.
- You support online trainings and webinars for new users and learn, together with experienced colleagues, how to communicate content clearly and in a customer-oriented way.
- You work closely with our Customer Success Team and gain hands-on insights into customer support, the digital energy industry, and our software solutions.
Your Profile
- You speak very good German and good English.
- You are pursuing a Bachelor’s or Master’s degree with a technical focus, e.g. Electrical Engineering, Industrial Engineering, Energy Management, Renewable Energies, or a comparable field.
- You are hands-on, work independently, and enjoy finding practical solutions.
- You enjoy working with customers and users and have a good understanding of their needs.
- You enjoy preparing information, trainings, and meetings and documenting results clearly and in a structured way.
- You are confident using MS Office and ideally have experience with tools such as Notion, HubSpot, or similar CRM/documentation tools.
- You are interested in Customer Success, digital products, and the energy industry and are eager to grow in an open and collaborative team.
Your Benefits
- Flexible working mode within Germany: Hybrid, from home or in our lovely office in Cologne
- Option for remote work from abroad (up to three months per year from anywhere in the EU or the USA)
- 20 holidays + 3 corporate holidays
- Support for your health through sports membership cooperations
- Professional mental wellbeing support through our partner nilo for you and your family
- Flexible use of a monthly mobility budget (e.g. Jobrad, public transport)
- Time and resources for individual growth
- Regular tech & growth talks for internal knowledge sharing
- Regular company and team events
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