US Sales Engineering Manager - Fluence Digital

Fluence

1010

San Francisco, CA, USA, United States

Posted on: 2022-08-17

Category: energy

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

This position will be within the Fluence Digital business unit, formed following Fluence’s acquisition of San Francisco-based start-up AMS. Fluence Digital’s IQ platform uses artificial intelligence, advanced price forecasting, portfolio optimization and market bidding to ensure energy storage and flexible generation assets are optimally participating in wholesale electricity markets.

The overarching goal of the US Sales Engineering Manager is to drive successful engagements throughout the customer journey. The Manager will generate insights for internal and external stakeholders, leveraging Fluence, customer, and market data, the Manager’s fluency with data, and our analytical tool set.

#LI-REMOTE #Remote

100% REMOTE

Unlimited PTO

Medical, Dental, Vision, Life, and Pet Insurance

Generous 401k Match

Annual Bonus Incentive

Questions? Message your Talent Acquisition Partner directly: Samantha Terrones | LinkedIn

Follow Fluence on LinkedIn: Fluence LinkedIn

Fluence Career Page: Fluence Careers

In Colorado, the standard pay range for this role is $155K - $172K annually. This range is specific to Colorado and may not be applicable in other locations.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

Key role responsibilities:

Commercial enablement (50%):

Support the US business development team through

Engaging customers on their pain points and goals, as well as how Fluence Digital can address them

Illustrating and quantifying the value Fluence Digital adds to a customer organization

Developing data-driven analyses of customer needs (e.g., warranty constraints), in order to provide feedback and recommendations

Support the US customer success team through

Assisting with the triaging of complex customer issues

Developing and maintaining a customer knowledge center to respond to common questions and situations

Requirements collection (25%):

Collect data on customer requirements – frequency, importance, and impact – in order to support feature and offering prioritization

Project management / infrastructure (25%):

Represent the business development and customer success team in internal product processes (e.g., Agile sprints): define objectives and metrics for success

What will the ideal candidate bring to Fluence?

4+ years experience leading data-driven analyses and synthesizing actionable recommendations

Experience working in wholesale electricity markets, and/or experience with wholesale market structures and theories

Able to be trusted with critical processes, deliverables, and deadlines

Translate customers’ issues into inputs and assumptions, and to convey relevant, actionable recommendations

Communications: able to distill analytical prompts from ambiguous situations, to ask clarifying questions, and to tailor messaging content and media to the audience, objective, and context

Data-driven: bias towards rigorous analysis, requiring the novel sourcing and usage of data, and towards the thorough vetting of findings

Interpersonal: able to build and manage strong relationships with team, cross-functional colleagues, and external stakeholders; able to influence and coach others

Leadership: able to scope out a project, convene resources, manage uncertainties / obstacles, and ensure satisfaction with the outcome

Industry: power generation and/or marketing; software / SaaS

Tools: Data analysis (e.g. ,SQL, Python), visualization (e.g., Looker, Tableau), collaboration (e.g., Jira, Trello)

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