Trial Operations Coordinator

Octopus Energy

3800

London, UK, United Kingdom

Posted on: 2023-03-21

Category: energy

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Octopus Energy’s Centre for Net Zero (CNZ) is recruiting a Trials Operations Manager to manage the operational logistics and coordination of field trials with Octopus Energy customers.

CNZ is developing a programme of field research aimed at understanding the potential for household level automation and behaviour change in the future energy system. Our trials will help policymakers, regulators, industry stakeholders, and even consumers understand how best to exploit intelligent and responsive demand from customers’ homes and appliances to deliver future energy markets that work well for people and the environment.

When we talk about ‘trials’ at CNZ, we mean randomised controlled trials (RCTs). We will work with Octopus Energy Group and other partners to randomise participants into groups – some receiving one intervention, other receiving a slightly different intervention, and others serving as a control group. We value RCTs highly because they deliver high ‘internal validity’, meaning they do a good job identifying how an intervention causes outcomes (rather than just being correlated with outcomes). But RCTs only do this when they are designed and implemented properly, and that’s where we need you.

If you are interested in the Centre for Net Zero please send us over your details along with a bit about you and why you're interested.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

Ensure that trial designs are feasible and make sense for all partners

Monitor how partners implement the trial to ensure fidelity to the original trial plans – and support them to do so

Manage the time of CNZ team members to ensure we have the right time allocated to each stage of the trial and deliver it on time and to meet trial stakeholders’ expectations

Help create, maintain, and update project plans and documentation, liaising with CNZ Trials team members and external partners

Help create project milestones and budgets

Keep track of how projects are progressing against those milestones and budgets

Work with the CNZ Trials team to ensure necessary contracts and agreements are in place

Manage relationships with external and internal project stakeholders

Respond to data requests and coordinate, monitor and organise incoming data

Help the team manage its own resource – e.g. building processes to allocate team members’ time to projects and track when team members are over or under-resourced)

You will work closely with CNZ’s Director of Behavioural Insights and other members of CNZ’s team to do all of this, but you will have a high degree of autonomy and responsibility to manage the operational logistics of our trials.

What you'll need

Excellent project management skills, ideally in a context of delivering trials and/or other research. We’re looking for someone who can help us manage complex field trials involving a range of delivery partners.

Some experience managing portfolios of multiple projects. We think that you’ll be more than a project manager in this role – you’ll help build the processes and structure that enable CNZ to deliver a programme of work comprising multiple field trials.

Strong communication and interpersonal skills. A big part of the job will be liaising with and persuading internal and external partners to do what is necessary to deliver the trial.

Knowledge about energy and passion for creating a better future energy system

Why else you'll love it here

We have a hybrid working environment with the expectation of 2-3 days in the office per week

Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Visit our UK perks hub - Octopus Employee Benefits

Octopus Energy

3800

Full time

Octopus Energy

3800

Full time

Energy