Trading Performance Manager

Octopus Energy

3800

London, UK, United Kingdom

Posted on: 2023-11-07

Category: energy

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe! We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality… one roof at a time.

Here at Octopus, we’re embarking on an exciting journey with the launch of our solar value proposition. We’re bringing a brand new product to the market and are growing our team across both our locations (Brighton and Birmingham). Our people are the heart of this revolution so exceptional leadership and can-do attitude will be key to our success.

We’re looking for a Sales Performance Analyst to join our Commercial function. Reporting into the Strategy & Operations Lead, you will produce and deliver all business insights for the Solar acquisition channel covering growth and quality metrics.

This is a fantastic opportunity to work on problems that genuinely move us closer to Net Zero with a company that is passionate about building great technology and products that change the way customers use energy.

What you'll do

Monitor and analyse performance metrics and provide insights to sales leaders to help optimise their sales team resources, increase sales effectiveness, and achieve our ambitious growth targets

Work with BI tools, G-suite, and our CRM system, being the go-to person for insights, ad hoc analysis, and performance monitoring for initiatives that underpin our customer experience or growth plan

Produce weekly, monthly, and quarterly reports for internal use focusing on Solar sales and customer onboarding activities

Support creation and management of initiatives plan to mitigate / sustain trading performance

Work with sales leaders to oversee commission calculations

Support our pricing strategy with ad hoc analysis to deliver the most transparent, accurate customer experience

Support ad hoc projects and incentives to improve our customer journey, employee engagement and operational efficiency

Translate complex data analysis into informative updates via a variety of communication methods from detailed power points to succinct Slack posts

Maintain operational support mastering our internal systems (including our internal CRM Kraken and Hubspot)

Proactively run ad hoc analysis to measure the effectiveness of our operations and performance

Help create a one team environment, building great relationships across our business and stakeholders involved in the pipeline, from Sales to Quality to installers

What you'll need

To be data literate and numerate in order to make sense of lots of data and shape it into a coherent story

To have the ability to translate data findings into meaningful and actionable conversations with variety of stakeholders (some of which have limited data understanding)

To be curious and self-driven - when faced with a new problem you will be capable and curious to independently seek out an answer

To have excellent communication skills with the ability to summarise complex problems and recommend and execute concise plans of action

To have an eye for detail, with a very clear and organised approach to manage multiple projects and shifting priorities

To have a start up / entrepreneurial mind-set, and being able to adjust to change and keep up with a fast moving business

To have knowledge of using Google drive (docs, sheets & slides)

To have experience in BI tools such as Tableau

Why else you'll love it here

Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Visit our UK perks hub - Octopus Employee Benefits

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