Zum is a student transportation company headquartered in the United States that provides technology-driven school bus and ride services for K-12 students. The company partners with school districts to modernize student transportation through a platform that connects drivers, schools, parents, and students in real time, offering improved safety, visibility, and efficiency compared to traditional school bus operations. Zum emphasizes the use of data and technology to optimize routes and improve the overall transportation experience for families and school administrators.
A core part of Zum's mission is accelerating the transition to clean transportation by deploying electric vehicles for student transit. The company has committed to electrifying its fleet and has partnered with school districts and utilities to introduce electric school buses, reducing greenhouse gas emissions and improving air quality for children and communities. Zum positions itself as a leader in sustainable student mobility, aligning fleet electrification with broader climate goals.
What makes Zum unique is its integrated approach combining a managed services model with proprietary technology and a growing electric vehicle fleet. Rather than simply selling software, Zum takes on the full operational responsibility of running transportation programs for school districts, making it easier for districts to transition to greener, more efficient systems without the burden of fleet ownership or logistics management.
About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 7,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
We're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities.
What Makes You Successful in This Role
You're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities
Vehicle Diagnostics & Repair
Diagnose malfunctions and perform vehicle repairs including steering, electrical, cooling, lubricating, braking systems, drivetrains, suspensions, steering systems, clutches, transmissions, and oil, temperature, gas regulating components
Adjust, test, and rebuild engines and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements
Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully
Install, program, replace and verify telematic devices
Maintenance Operations
Perform the work needed to implement preventive maintenance for the vehicles serviced by this maintenance facility
Perform the work needed to complete unscheduled repairs to the vehicles serviced by this maintenance facility
Perform road calls and on-the-road repairs as assigned
Record time spent, parts used and repairs and/or maintenance conducted on the work tablet and/or authorized form
Safety & Compliance
Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations
Perform work within scope of duties and in accordance with DOT compliance requirements
Work assigned shift and overtime as needed
Qualifications
Basic Qualifications:
2-4 years of fleet experience in Diesel, Heavy/Med duty fleets
Minimum of five years Auto/Truck or Bus mechanical repair experience
Experience with compliance with the local applicable DOT compliance of Med/Heavy Trucks
Computer proficiency for fleet management systems and documentation
Possess the recommended minimum hand tools for a Medium and Heavy Duty and Diesel Technician
Strong experience with computerized diagnostics
Ability to use good judgment and decision-making skills
Background in planning and scheduling maintenance repairs (Daily, Weekly, Monthly)
Willingness to work flexible schedules
Preferred Qualifications:
Valid CDL License (Must be able to obtain within the first 90 days of employment)
ASE Certification in brakes, suspension, engine, electrical, A/C or a Master School Bus and/or a Master Truck Technician
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay for this role in $37 - $41/hour.
