Technical Writer

Natron Energy

100

Remote, United States

Posted on: 2024-03-11

Category: energy

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Expired

Employment type:

Full time

Remote?

Yes

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Natron Energy is the world's leading developer and supplier of high power, long life, and low cost Prussian Blue Sodium Ion battery solutions for critical power and industrial applications, including data center UPS systems and electrically-powered materials handling equipment.

We are looking for a talented technical writer to help create robust, high-quality documentation for our fast-paced operations. You’ll have the opportunity to use your applied reasoning and strong analytical skills to advocate for creating improvements in messaging and documentation as well as develop and promote the adoption of documentation. You’ll be responsible for deliverables of substantial scope and complexity, often developing new documents from scratch by integrating raw technical inputs from multiple stakeholders.

You will collaborate with many cross-functional teams, listening and drawing from their expertise, experiences, and needs. You will work within a fast-paced and dynamic working environment. You must know how to set a high bar for quality and accuracy for your documentation and you will hold your communications and action to the same standard.

This is a remote role working largely with teams on both the EST and PST time zones.

About Us:

Natron Energy (natron.energy) is the future of energy storage. Our battery products solve operations performance and reliability problems for the world’s biggest electricity customers. Our initial products target markets exceeding twenty-five billion dollars including data centers, oil & gas, EV fast charging, and commercial aviation. We have additional products in development for larger markets including commercial and residential grid storage. Our products are based on sodium-ion cells containing Prussian blue electrodes that deliver unique power, cycle life, and safety: full discharge and recharge in just minutes all from a nonflammable, fault-tolerant system.

Unsolicited Resume Policy

Natron Energy, Inc. (“Natron Energy” or the “Company”) does not accept unsolicited resumes from professional recruiters, third-party recruiting or staffing agencies, placement services, or any other source other than directly from a candidate. Any unsolicited resumes, including partial resumes, candidate profiles, and candidate details or information, sent to Natron Energy or its personnel will be treated as public information provided free of any charges or fees.

Natron Energy will not pay a fee for any placement resulting from the receipt of an unsolicited resume, unless in connection with a written agreement with the Company then in effect. Such agreement must be pre-approved by Natron Energy and executed by an authorized representative of the Company. Natron Energy specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of an authorized representative of the Company.

Natron Energy is proud to be an equal-opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need assistance or an accommodation due to a disability, you may contact us at: [email protected]

Responsibilities:

Research, write, edit, and maintain high-quality technical documents such as user manuals, installation guides, procedure, specifications, quick starts, product web pages, tutorials, and other documents for Natron’s products and services. Ensure document compliance and conformity to corporate, regulatory, and global standards in addition to being easy to use.

Study technical documentation, engineering drawings, and manufacturing drawings to describe process and end-use application or operation.

Follow the processes as generated by the New Production Introduction (NPI) team and develop process flow diagrams to represent the process. Conduct reviews with Engineering, NPI, and Operations, to gain approval and then develop a procedure that is easy for the Ops team to follow.

Coordinate the display of related graphics and/or utilize supplemental images, drawings, sketches, diagrams, and charts to illustrate the material.

Design and establish style guidelines and standards for text and illustrations

Review, revise, edit, and proofread documents prepared by others

Ensure the accuracy and timeliness of updates to documents

Manage competing priorities with minimal guidance

Coordinate as needed with various interdepartmental teams, including Engineering, Product Development, Production, Marketing, and Quality for review and approval of documentation

Required Qualifications:

4+ years of prior experience as a Technical Writer

Excellent written and verbal communication skills. Superior command of the English language including rules and usage.

Experience working cross-functionally to communicate the nuts and bolts of a process or procedure

Experience writing new operating, maintenance, or manufacturing procedures for hardware systems

Proficiency with Microsoft Office programs including Word, PowerPoint, and Excel

Strong experience in improving end-to-end documentation creation processes to increase standardization, quality, customer satisfaction, and efficiency

An ability to integrate raw technical inputs from Engineering, Operations, EHS, External Consultants, and other stakeholders to create cohesive, clear and logical documentation with minimal guidance

Resourcefulness in researching and pulling from multiple sources of information in order to produce thorough written resources that stakeholders can depend on

Excellent project management skills

Excellent attention to detail and the ability to prioritize and work on multiple projects -- often autonomously -- in a fast-paced, changing environment

An ability to build strong relationships with internal business teams and external stakeholder

The grit, resourcefulness, and resilience to thrive in novel, uncertain, and constantly changing business and regulatory environments

Eligibility to work in the US

Preferred Qualifications:

Meaningful prior experience working with or in a highly-regulated and safety-oriented industry

Experience working with audio/video, unified communications, workplace solutions, control system hardware/software, integration and enterprise solutions

Degree in Journalism, English, Communications, Technical Communications, Engineering, and/or Science-related discipline with an emphasis on technical and/or process documentation or equivalent years of relevant experience.

Experience developing a product’s bill of materials

Experience using a PLM system like Arena

Experience with Microsoft Visio

Proficient in desktop publishing tools such as Adobe Acrobat, as well as Adobe InDesign, Adobe Illustrator, etc.

Experience manipulating CAD models and graphical images to apply in user guides to simplify visualization for product or process understanding by end user

Strong understanding of the systems development lifecycle

Professional certification (ex: Society for Technical Communication)

Willingness to travel to our other locations

Logistics:

This is a six-month contract role with options of extension or conversion to a full-time role for the appropriate candidate

Hourly rate of this role is based on the experience level of the candidate

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