Technical Trainer EMEA (m/f/d)

Fluence

1010

Erlangen, Germany, Germany

Posted on: 2022-03-02

Category: energy

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

The Technical Trainer will drive creation and execution of energy storage training programs in a way that is engaging and informative, to help transform the way we power our world. The position will work with internal/external customers to ensure training requirements are met for our products and services initiatives. This position will report to the Services Training Director.

#LI-Remote

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

As the Technical Trainer, you will:

Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers

Perform hands-on training on-site or at a training facility and include job performance measure evaluations of trainees

Coordinate schedules working in cooperation with multiple project stakeholders including Fluence construction managers, contractors, suppliers, customers, etc.

Maintain training content and revisions on Learning Management System (LMS) and utilize reporting within the system

Liaise with subject matter experts regarding instructional design

Provide feedback and input to Services documentation to include training content and technical manual or procedures

Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve

What will our ideal candidate bring to Fluence?

Undergraduate degree required with strong preference for technical degree

10+ years related experience in electric utility or independent power producer within generation / operations / technical teams (preferably renewable energy as a technical trainer, senior operations & maintenance technician, or manager)

Highly developed interpersonal skills with ability to interface with multiple levels of customer organizations.

Experience as an administrator on Learning Management (LMS) platform preferred

Experience using training content editing tools preferred

Strong understanding of business goals and standards for customer service.

Ability to thrive in a fast-paced and high-pressure environment

Must have excellent verbal and written communication skills as well as follow-up

Excellent MS Office; SCADA Experience; MODBUS Experience

Must be willing and able to travel up to 50% of the time in support of training schedules.

Requires ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, and lift up to 40 lbs.

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