Technical Product Manager - Rider Operations Software

Zoox

2600

Foster City, CA, United States

Posted on: 2023-10-17

Category: emobility

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

Zoox is getting ready for commercial service. We’re looking for a Product Manager to steward a suite of tools for our Rider Operations. In this role, you will uncover and prioritize problems getting in the way of our operator's goals. You will collaborate with a cross-functional team to ideate, design, prioritize, and deliver successful solutions.

Rider Operations mission is to ensure riders feel informed, secure, and valued throughout every interaction with Zoox, before, during, or after a ride. They combine traditional customer service and specialized real-time support during time-sensitive situations such as emergencies. As a Technical Product Manager, you will advocate for and serve the needs of internal operators, riders, and first responders.

Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary will range from $146,000 to $220,000. A sign-on bonus may be part of a compensation package. Compensation will vary based on geographic location, job-related knowledge, skills, and experience.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.