Sr. Product Manager_Services (m/f/d)

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.

For more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

Energy storage is the key to unlocking the limitless potential of renewable energy and optimizing the efficiency of traditional energy sources. This exciting and new sector requires innovative products, valuable professional services, and intelligent software to maximize the return on investment on this technology. 

Fluence Services is looking for driven and passionate product managers to own and solve the critical service challenges of the clean energy revolution.

•Leads and supports service product development, including commercial and technical analysis and executive approval.

•Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

•Address customer needs by assisting in the development of innovative, scalable, valuable, and profitable services and products.

•Ensure professional services increase in volume, profitability, and customer share-of-wallet over time, and develop effective tracking tools and metrics.

•Contribute directly to the product strategy and roadmap, along with lessons learned for continuous improvement.

•Networks with key contacts outside own area of expertise. Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters. 

•Continuously collaborate with internal Sales, Services and Product teams to ensure that products offered are viable and executable.

•Work alongside product managers and specialists to collaborate holistically.

•Communicate acceptance criteria and expected behaviors

•Keep internal and external stakeholders up to date on progress and key milestones through extreme overcommunication.

•8-10 years’ experience with service product management, with strong preference for energy industry experience.

•Ability to solve complex problems and takes broad holistic perspectives using existing solutions.

•Ability to lead and collaborate with cross-functional teams

•Experienced in product development processes, milestones, and metrics

•Basic Microsoft Office skills in Word, Excel, PowerPoint.

•Passion for and knowledge of renewable energy systems and energy markets

•Strong conceptual understanding of subscription-based services and software, high-level understanding of machine learning and AI systems a bonus.

•Excellent verbal and written communication skills.

•Excellent interpersonal skills, with a focus on relationship building.

•Coachable (desires continuous improvement), Credible (excels in a high-trust environment), Confident (takes ownership and initiative)