United States, Remote, United States

Posted on: 2022-05-13

Category: emobility

Employment type:

Full time

Experience required:



Salary not provided

Sr. Field Service Launch Technician (West US)

About the company:

Doing something different is never easy. It requires courage, optimism and grit. Core to our mission is building a team of adventurous individuals determined to make a positive impact on the world. This means challenging ourselves constantly. Stretching beyond the bounds of conventional thinking. Reframing old problems. Seeking new solutions. And operating comfortably in a space of uncertainty. While our backgrounds are diverse, our team shares a love of the outdoors and a desire to protect it for future generations. Do you like doing the impossible? We’d love to hear from you.

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 


  • Set up and Launch upcoming Service Centers  
  • Assist service center management team in the day-to-day operations 
  • Diagnose and repair moderate to complex electrical and mechanical vehicle issues  
  • Support cross functional teams and assist with pre-production vehicle builds  
  • Improve efficiency in service procedures without compromising quality and safety of the repair  
  • Follow Rivian repair procedures with efficiency without compromising quality and safety 
  • Perform installations and inspections on vehicles 
  • Support campaigns and containment initiatives  
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment  
  • Provide service support to the field to support the Service organization   
  • Demonstrates high-level administrative experience using Microsoft Office tools  
  • Maintain high quality work and efficiency while working with little supervision 
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment  
  • Provide service support to the field to support the Service organization 
  • Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment 
  • Support, Train, Coach, and Mentor other technicians as assigned 


  • Automotive Technology/Technician Degree or equivalent experience  
  • 10 or more years of automotive experience  
  • 3 or more years of EV experience 
  • Supervisory experience required  
  • Experience using a variety of test tools including a PICO-scope, HERMES, Python code editor tool, & breakout box 
  • Experience in bumper-to-bumper diagnosis and repair 
  • OEM Certified Master Technician is a plus  
  • OEM Specific Technician Training is a plus Strong Mechanical and Electrical diagnostics 
  • Experience in Continuous Improvement Process 
  •  experience, including high voltage systems 
  • Strong written and communications skills 
  • Strong organizational skills with attention to detail 
  • Has worked as a shop foreman, team leader, shop supervisor or trainer 
  • Has had experience mentoring and coaching other technicians 
  • Ability to drive non-commercial truck and trailer   
  • Ability to travel as needed 
  • Must possess a valid driver’s license, and have a clean driving record 
  • Experience working in start-up environments 
  • No drug or alcohol related driving incidents in the last 3 years 
  • No more than 1 serious moving violation in the last 3 years 
  • Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle 
  • Will be subject to continuous Motor Vehicle Record (MVR) monitoring 
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) 
  • Fully Vaccinated against the COVID-19 virus (proof required) 
  • Must be at least 18 years old 


Salary Range for Colorado Based Applicants: $35.00 - $50.00 (actual compensation will be determined based on experience, location, and other factors permitted by law).  

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.


Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].


We take your privacy seriously. For details please see our Candidate Privacy Notice.


Please note that we are currently not accepting applications from third party application services.