Lucid Motors

Newark, CA, United States

Posted on: 2022-11-09

Category: emobility

Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

Sr Atlassian Administrator

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We're looking for a Sr Atlassian Administrator to join our Information Technology team. In this role, you'll take the lead in creating and executing a strategic roadmap for implementing our program management platforms. You'll drive, design, and build out the required flows and integrations between Jira, Confluence, and other Atlassian and SAAS applications.
As a Sr Atlassian Administrator, you'll partner with IT and business teams to establish best practices, improve current and future project workflows, and manage integrations and reporting. Use your creative problem-solving and strong technical expertise to impact the entire business. If you are highly motivated, thrive on big challenges, and approach your work with ownership, openness, and optimism-we'd love to hear from you!

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 protocols  
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.
 
Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role:

  • Create, manage, and support all administrative functions associated with Atlassian (Jira, Confluence, 3rd party add-ons, integrations, etc.)
  • Drive the strategic roadmap and architecture for better tool utilization through documentation, training, coaching, and optimization, enabling stakeholders to work with even greater productivity
  • Use your deep knowledge of the Jira platform and experience to build the Jira hierarchy and workflows to implement and maintain consistent structure, taxonomy, usage, and SOX compliance.
  • Establish and maintain system optimization for shared filters and dashboards, group subscriptions, global permissions, email notifications, and resolving workflow issues
  • Proactively plan and implement upgrades for the project management platforms.
  • Create Jira-based reports, dashboards, and planning views based on different user requirements and provide stakeholders with actionable metrics and status reports
  • Troubleshoot user and system-level issues and deliver scalable and timely solutions, as well as develop and maintain documentation and end-user training materials
  • Communicate, written and verbal, with technical and non-technical cross-functional teams
  • Manage Atlassian license portfolio, perform usage audits, provide proactive reporting to assist with annual licensing renewals, and maintain strong vendor relationships.
  • Driving your own projects, from design through planning to execution. Also work with teams across Lucid on cross-team initiatives.
  • Analyzing and improving availability, efficiency, capacity, scalability, security and performance of our services.
  • Representing Systems Operations while working with internal teams and external partners.
  • Troubleshooting and resolving problems with production systems as part of our on-call rotation.
  • Developing and maintaining operations tools.
  • Be a change agent to drive transformation of how we manage work.
  • Drive innovation on how work is performed using Jira
  • Provide formal and informal training to Jira users, and less experienced Jira Admins
  • Gather requirements for business processes, and determine ways to optimize/improve Jira 
  • Setup and workflows, as well as identify where functionality can/cannot meet user requests.
  • Install, manage and administer Jira add-ons, plugins, and extensions
  • Providing assistance in the management and support of integrations between tools in development landscape, including : Jira, Confluence, Access, ServiceNow, Okta, etc.
  • Qualifications:

  • BA/BS degree or equivalent experience in Information Technology or Computer Sciences
  • 5+ years of experience with deep hands-on expertise with the Jira product suite (Atlassian, Confluence, and others), supporting 3rd party add-ons (Portfolio, Structure, etc.) and integrations
  • Knowledge of the Jira product suite at admin and super-user level (Jira Certified a plus)
  • Proven technical expertise in integrating Jira applications with enterprise platforms like OKTA, etc., through a mix of API and integration tools
  • Conceptual and practical understanding of SDLC and Agile Frameworks
  • Knowledge of Scrum and continuous integration and continuous deployment practices
  • Experience with writing scripts and managing reports on Jira and supported reporting applications
  • Experience with providing user management, access roles and permissions, global and project-level configuration and maintenance, training, and end-user support for JIRA
  • Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration.
  • Able to work independently with minimal guidance in a rapidly changing environment
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Functional scripting/programming experience with Perl/Python/Ruby, Bash.
  • Excellent customer service, communication, documentation, work prioritization and analytical skills.
  • Expert in Jira Automation and script runner groovy script setups 
  • Ability and willingness to go above and beyond ones comfort zone when it comes to learning about other infrastructure services to help integrate and improve them.