Smart Meter Engineer

Octopus Energy

3800

Dumfries, UK, United Kingdom

Posted on: 2025-05-27

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

If this sounds like you then we'd love to hear from you. 🚀

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll need:

MOCoPA - held within the last 2 years and can provide evidence

Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)

Full UK driving licence with no more than 6 points

What we offer:

£36,500 starting salary

£2,500 annual performance bonus, and fit bonuses

£25 per week lunch allowance

Company vehicle, fuel and tools

600 share options in Octopus Energy Group

Referral programme

Company pension

Enhanced maternity leave

Enhanced paternity leave

Health & wellbeing programme

Opportunity up-skill to renewable tech (Electric Vehicles and Heat Pumps)

For every asset installed beyond your sixth, you’ll earn an additional £15.

Top-class training facilities

Call-out and Overtime

You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.

Saturday working:

£50 for attending

£70 for a dual fuel installation

£35 for a single fuel installation

Technical aborts are paid at half rate

Next Steps!

We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got!

On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!

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