Service Desk Engineer

Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy. 

CFS is collaborating with MIT to leverage decades of research combined with new groundbreaking high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. 

The mission is to deploy fusion power plants to meet global decarbonization goals as fast as possible. CFS has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by the world’s leading investors, CFS is uniquely positioned to deliver limitless, clean, fusion power to combat climate change. 

If you are interested in joining our team, check out cfs.energy/careers for more information.

Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy.

CFS collaborates with MIT to leverage decades of research combined with groundbreaking new high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. Our mission is to deploy these power plants to meet global decarbonization goals as fast as possible. To that end, CFS has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by the world’s leading investors, CFS is uniquely positioned to deliver limitless, clean, fusion power to combat climate change. To implement this plan, we are looking to add dedicated people to the team who treat people well, improve our work by adding multifaceted perspectives and new ways of solving problems, have achieved outstanding results through a range of pursuits, and have skills and experience related to this role.

Are you a motivated and well rounded  IT professional or aspiring systems administrator with a hunger for challenging engineering projects and hands-on experience? As a Service Desk Engineer, you'll play a pivotal role in our team, serving as a primary point of contact and escalation for all IT-related issues. Reporting directly to the IT Service Desk Manager, you'll collaborate closely with the infrastructure team on critical projects spanning foundational infrastructure, architecture, and security. 

We're seeking a dynamic individual who excels at tackling tickets on the service desk while possessing the technical prowess to navigate a diverse and sophisticated technological landscape. With a diplomatic approach to user interactions, you'll act as an IT ambassador within the company. Strong interpersonal skills and outgoingness are a must, coupled with the ability to grasp complex technical challenges and drive proactive solutions for systemic issues and process enhancements. 

This role requires the expertise to serve as the primary technical resource for our Milpitas office, complemented by the leadership attributes possessed by exceptional individuals. If you're prepared to advance your IT career and drive meaningful change in a dynamic environment, we welcome your interest.

This Candidate will have a strong drive to be a constant learner of technology and a desire to be challenged and continually learning and growing their skills and responsibilities.

CFS team members thrive in a fast-paced, dynamic environment and have demonstrated exceptional results through a range of different pursuits. We all tightly align with our company values of integrity, execution, impact and self-critique. As we grow, we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems.

At CFS, we deeply value diversity and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.