Zero Homes is building the industry's most advanced digital-first home upgrade platform, enabling high-fidelity Heat Pump and electrification design, entirely remotely. 
Using your smartphone and powered by our high-precision design platform, we generate a full digital model of your home, removing the need for contractor site visits and slashing design costs. We’re not just offering estimates—we’re producing buildable, ACCA-certified Manual J® load calculations that rival or exceed traditional field methods for heat pump sizing, as validated by the Department of Energy. And we're not stopping at heat pumps. Our Remote Quote process unlocks pricing, equipment selection, and savings forecasts in a fraction of the time through a seamless homeowner experience.
 
								
  About Us
Our mission is to electrify the world’s homes for healthy and sustainable living. Residential electrification is an extraordinary decarbonization opportunity - 145 million homes in the United States account for 20% of our climate emissions. But today, electrification is painful - it’s too complicated, time consuming, and expensive. So we’re building a new experience for homeowners, contractors, and utilities. Zero bridges the gap between the digital and the physical with a frictionless experience that makes electrification fast, easy, and affordable. Join our team to build a world class consumer experience that just so happens to electrify America. 
About the Role & Your Impact 
With several active programs and more slated to come online early this year, we’re hiring a Senior Program Manager to lead the successful delivery and scaling of our utility programs. In this highly cross-functional role, you’ll own overall program targets, program design, and work with external stakeholders to deliver against our ambitious goals. This role will require collaborative leadership to set the strategic vision for each program and operational excellence to ensure consistent delivery across a number of contractual obligations, program milestones and revenue targets. This role reports to the head of Business Operations. 
We're looking for someone who is  excellent at risk management, program scheduling, stakeholder management, and managing regulatory complexity to deliver effective outcomes. You’ll also be responsible for reporting to leadership program progress, leading program reviews, and advocating for process changes and improvements. This role is incredibly high impact and provides and opportunity to gain experience with partners across the industry, while enabling substantial growth for Zero. 
 
								
								
  Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!
What You Bring
5+ years in a cross-functional, highly strategic operational roles with a track record of excellenceA bias for action with excellent organization, record-keeping, and time-management skillsExcellent listening, verbal, and written communication skills with the ability to distill technical information or industry jargon in an easy-to-understand wayGreat presentation and public speaking skillsTech savviness and willingness to learn new software systemsExpertise or familiarity with utilities, including energy efficiency, electrification, or demand-side management programsNice to Have
In-field or management experience in residential construction, HVAC, plumbing, or electrical retrofit work. Ability to speak Spanish or other languages to support customers or partners