Senior Operations Manager, Communications & Marketing

Number of employees

4100

Foster City, CA, USA

Posted on: 2026-05-26

Category: emobility

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.


We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation, and we need your help. 

The Communications & Marketing department is responsible for creating and amplifying our story in ways that get riders excited, motivates our team, and builds great relationships with local communities and partners. You’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by our singular mission. 

This role is a key advisor and strategic partner to the VP of Communications & Marketing and acts as an operational linchpin and strategic facilitator within our department and across Zoox. You will play a key role in building and managing our long-term strategic roadmap, goals, and the operating rhythm of the department. You will also lead strategic programs and play a critical role in transformative new initiatives and external activations.

In this role you will:

  • Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.

  • Manage central operations for the department, partnering closely with the leadership and team PMs to maintain and scale a holistic mode of operation.

  • Drive strategic planning, goal setting and tracking, and department governance and team meetings.

  • Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.

  • Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.

  • Assisting with cross-functional strategic matters: commercialization, service and operations orchestration, etc.

  • Provide analysis, recommendations, and options regarding high impact decisions.

  • Partner with the VP’s Executive Assistant to collaboratively ensure calendar is organized and aligned with critical priorities.

  • Manage agenda and content preparation for internal and external executive meetings. 

  • Support the VP of Comms & Marketing brand, producing content and presentations both internally and externally. 

  • Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

  • Qualifications

  • Bachelor’s degree.

  • 8+ years of relevant experience in managing a center of excellence team, across a variety of Comms & Marketing functions. 

  • Experience engaging and collaborating with senior leaders including C- Suite executives.

  • Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.

  • Strong track record managing complex cross-functional projects. 

  • Proven ability to develop and maintain strong relationships at all levels of an organization. 

  • Proficient in Google Suite and Content Creation.

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