Senior Field Quality Engineer

zoox

4100

Fremont, CA, USA

Posted on: 2026-01-26

Category: emobility

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Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

The Field Quality Engineer will support the Field Quality Team. The Quality Engineer will develop, document, and implement troubleshooting and investigatory methods for Zoox vehicle components. This position will foster strong cross-functional partnerships to improve Zoox products and the customer experience. The Engineer will use their technical background to perform failure analysis on vehicles and at the bench, record their findings, and communicate critical information to the cross-functional team.

In This Role, You Will:

Develop and document troubleshooting test methods with cross-functional teams to root cause failed components

Coordinate with the BaseOps team on field service campaigns

Design review and feedback to respective design teams

Specify and source new equipment for failure analysis

Work with the Reliability Team to identify and communicate trends within Zoox

Create/update quality documentation

Perform RCAs, drive investigations and product/process improvements

Travel to service locations to review field failures (10-25% travel)

Qualifications

B.S. in Mechanical or Electrical Engineering or related discipline

4+ years experience in automotive, EV, or aerospace

Ability to read technical drawings, GD&T and navigate CAD models

Broad technical background with mechanical and electrical systems, experience with chassis, thermal or powertrain systems would be highly desired.

Strong failure analysis abilities and poke-yoke

Experience performing root cause analysis on electrical and mechanical systems

Ability to effectively communicate investigation findings and technical information

Bonus Qualifications

QMS, SAP, 3DX experience

SQL, Python

Experience building test equipment

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