Senior Field Service Specialist

Energy Vault

150

Las Vegas, NV, USA

Posted on: 2024-07-24

Category: renewables

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Expired

Employment type:

Full time

Experience required:

Senior

Salary

Salary not provided

About the company:

Energy Vault is the creator of sustainable energy storage solutions designed to accelerate the transition to a carbon free, resilient power grid and transform the world’s approach to utility-scale energy storage. Energy Vault works to combat climate change by enabling clean and reliable electricity through innovative gravity and kinetic based energy storage technologies. Energy Vault combines innovative design, advanced materials science, and proprietary machine-vision software to orchestrate the storage and dispatch of electrical power by lifting and lowering composite bricks, made from eco-friendly materials. Energy Vault’s commitment to sustainability is reflected in a unique approach to the circular economy which utilizes local industrial and energy waste, including remediated coal ash and recycled wind blades converted to recyclable materials, to build the system’s composite bricks. Energy Vault innovates to enable the global shift to a world powered by renewable resources.

Our Company

Welcome to Energy Vault® (NYSE:NRGV), where our purpose is to enable a sustainably energized world. Our mission is to provide energy solutions that accelerate the global transition to renewable energy. Energy Vault® operates globally with headquarter locations in Westlake Village, California and Lugano, Switzerland, and regional development in multiple locations in Switzerland, United States, United Kingdom, Australia, and China.

Our Company's comprehensive offerings include our proprietary gravity, battery, hybrid/green hydrogen energy storage solutions and our technology-agnostic software suite that orchestrates and integrates multiple energy asset types (storage & generation) while optimizing dispatch, costs, revenues, and overall asset performance. Please visit our Website for more information, our Newsroom for the latest company updates, and connect with us on LinkedIn, X, Facebook, Instagram, Vimeo, or YouTube.

Our Values

We Commit: To Building a Better Future for Earth and All Its Beings.

We Innovate: Cutting Edge Solutions to Accelerate the Unique Energy Aspirations of Our Clients.

We Connect: To Build Genuine Relationships.

We Deliver: Going Above & Beyond by Being Fast & Nimble.

We Lead: With Authenticity and Purpose.

About the role

Energy Vault is looking for a Senior Field Service Specialist to work on solving problems and ensuring the successful operation of our Energy Storage Assets in our Moapa Valley, NV site. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude.

#LI-remote #LI-CG1

At Energy Vault we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We believe inclusion creates opportunity for collaborative excellence through diversity of thought. We invite individuals of all genders, races, identities, ethnicities, sexual orientations, national origins, abilities, protected veteran status, religions, educational and socioeconomic backgrounds to explore employment with our organization.

Responsibilities

Perform required preventative maintenance activities on energy storage products to maintain warranty coverage and long-term servicing agreements.

Respond to corrective maintenance cases on energy storage products and update online case logs accurately.

Be available for future commissioning activities on new project, when needed, as a senior member of Field Service team.

Adhere to all to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment

Work closely with members of the Operations, Engineering Systems, and Reliability team to respond to open case directions and provide data where requested.

Report writing, where required, to comply with deliverables in commercial O&M contracts.

Respond to customers’ concerns with the performance or functionality of the system.

Have flexibility to provide support outside your home location, as required.

Perform other related duties as assigned per our growth and diversity across applications.

Ensure that all company issued property are well-kept.

Success Indicators

Achieve a high Fixed Right First Time (FRFT) ratio in work order completion.

Reduce response times and ensure compliance with Service Level Agreements (SLAs).

Enhance and sustain a high level of customer satisfaction.

Decrease the average job completion time by collaborating with service engineering and management to refine procedures.

Maintain a low repeat call rate by promptly reviewing upcoming work.

Minimize equipment downtime by focusing on onsite efficiency.

Continuously seek opportunities to enhance team success.

Foster a culture of improvement among team members by leading by example and taking ownership of onsite tasks.

Background

8+ years’ experience in applicable experience in large scale Energy Storage and Energy generation projects

Electrical trades experience with troubleshooting power electronics and medium and high voltage controls (both AC/DC)

Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred, experience with large scale PV/Solar and Wind energy generation would be acceptable

Previous experience working with power/hand tools and electrical equipment in a commissioning and maintenance aspect

Ability to navigate numerous computer applications and technology independently.

Proficient in team leadership and effective at managing relationships with external stakeholders and customers.

Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.

Must have and maintain a valid driver’s license and an acceptable and safe driving record.

Must have reliable transportation

Previous OSHA safety and heavy equipment training

Certifications and/or previous training in renewable energy products like SMA/EPC power inverters preferred

Electrical Journeyman’s or Master license or C10 preferred

Understanding of various programming languages and equipment networking preferred

Willingness to travel domestically, up to 40%.

Comfortable thriving in fast-paced, rapid growth environments.

A passion for sustainability, our mission, and our vision is a bonus!

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